Tracker boats!BEWARE!!!!

[walleyemen]

By posting this statement i understand it may be removed or worse i may be banned from the site, i feel it's only fair to my fellow fishermen and women to advise them of how tracker marine deals with there customers and honor there lifetime warranty, , i purchased my boat from tracker marine in 05, it was a show room model used at ontario place as a demo, upon receiving the boat it had several paint and decal issues that took forever to have fixed but in fact were fixed, 1 year and 2 months after the carpet rotted out, so tracker only being the only manufacture to offer a 1 year warranty , screwed me there, no big deal i just replaced the carpet, last year the boat started to take on water, and not alittle ,alot!If it was left in over nite it would fill to the gunnels, took the boat in for a acessement, they tell be hard trailering, bull pucky!Never once has this boat been driven onto a trailer, what has happened is were the inside strakes are welded to the hull ,it has cracked around the welds and even in places started to tear the hull, cracks are pushed outwards, so if in fact i had hit somethingthe crack would be pushed in, there are in total 7 cracks in the hull and tonite the manager of tracker marine in Vaughn calls me and says his hands are tied and tracker marine says the boats been fixed before, , i've never touched this boat and the only time since new it was touched was by there guy when the first repairs were done, i am completely disgusted with this company, did some research and found this is a ongoing problem, i,m calling the head tracker complaint office in the morning and then i will be contacting the canadian coast guardds safety council to see if the can give me a fair assement and opinion of the damage. Buyer beware, any body owning a tracker all welded aluminium hull should be warned and if you have any questions on where to look for the damage ,give me a p.m, again i apoligize if this post affends anyone but i feel things like this should spoken out otherwise more and more will get the shaft!

Thanks for listening Wayne proud owner of a CRACKER!!

[irishfield]

It's been a LONG battle Wayne and you have every reason to be pissed and to vent. I've seen the pictures.... and offered advise many months ago!

 

They only guarantee their welded HULL... but not the internal bracing that when being welded weakens the parent material OF THE HULL around said bracing. This to them is not considered welds on the hull. It's Bull and a class action suit should be brought together..

Edited May 7, 2010 by irishfield

[Terry]

I always feel people have the right to express their like of dislike of a product....

 

you got any photos

[Dutch]

Sorry for your troubles, must be really frustrating.

 

It is no secret Tracker (and Nitro) don't have the best made boats, or the best customer service. The boats are made to adhere to a price point, that's it, and they sell lots of them because of it. Unfortunately, many people have to deal with poor quality and bad service after saving some bucks up front. Great for those that don't get a lemon, bad for those that do.

[John Bacon]

It always seems that when I hear about someone with a cracked hull that it is a Tracker boat. I refer to them as Cracker boats. I have seen others do the same.

 

I hope that you do some restitution.

[Daplumma]

I looked at the welded Crackers but got a tip about the transoms having issues after being towed over rough roads.Went with a much better brand.Funny y'all came up with the same nickname for them.Bass Tracker=Ass cracker.

Joe

[FISHINGNUT]

Sorry for your troubles, must be really frustrating.

 

It is no secret Tracker (and Nitro) don't have the best made boats, or the best customer service. The boats are made to adhere to a price point, that's it, and they sell lots of them because of it. Unfortunately, many people have to deal with poor quality and bad service after saving some bucks up front. Great for those that don't get a lemon, bad for those that do.

My buddy has had nothing but problems with his tracker since the first day he put it in the water LEAKS, ELECTRICAL,and has even had to replace the MOTOR .Ended up having to take it to an independent marina to get it fixed at his own expense just so he could get some use out it nothing but a run around from BPS where he bought it.He has owned the boat for four years and it has only been in the water maybe 8 times because its always in for repairs

[misfish]

This complaint has been made several times here.Like Wayne said.class action suit.

 

Sry to hear about your troubles.

[walleyemen]

I always feel people have the right to express their like of dislike of a product....

 

you got any photos

[irishfield]

Just looked back in my PM's and Wayne has been waiting for Trackers decission for over FOURTEEN MONTHS!

[bigugli]

Looks like some serious lack of hull integrity. Get a lawyer and keep hounding TC. IF this hull problem is widespread, TC needs to pull their approval and stop sales of this class of hull.

[walleyemen]

Just looked back in my PM's and Wayne has been waiting for Trackers decission for over FOURTEEN MONTHS!

LOL ya ! Good thing is folks i did go out and purchase a real boat, but am paying for 2, worse of it all is after 20 years i,ve been laid off for 5 weeks, not good timing!I just want this one fixed/replaced what ever so i can get out of it, dam my arse is sore.

[Gerritt]

I would be posting this on every fishing forum in North America!.. this is pure bull..

 

your next stop should be Walleye Central.

 

G

[Grimace]

Over the weekend we had a couple of talks about this. I feel for you Wayne. You are a much classier man than I for waiting so long and giving them over a year. They guarantee the welds, but as we know it is never the welds that crack, it is the metal around the welds that crack as the hard weld stays put and the aluminum around it flexes.

 

Much can be said about service, when my boat (different manufacturer) cracked, the man that sold me the boat went to the wall for me, jumped up and down, made demands, threatened to send all of their boats back and sell another brand. They gave me a new hull, and threw a new galvanized trailer in to boot.

 

Wayne's sales guy is shrugging his shoulders and saying "sorry sir, wish we could help, but head office blah blah blah blah"

 

Terrible.

 

I sure hope something positive comes out of this for you Wayne. You do not deserve this, no one does.

[fish-miester]

all I can say is WOW.. that is NOT cool! my buddy just got a Tracker last year or the year before.. I will be sending him this Post!

[Grimace]

On a side note. My boat had 1 little tiny crack. Wayne's boat is riddled with them. Rough trailering my arse.

[walleyemen]

And just for the record, i loved the boat, wide deep, road like a champ, i caught 1000's of fish out of it, honestly i'm not hating the boat just the construction and company itself!

Wayne

[lookinforwalleye]

Wow that`s quite a story and have read many more stories of cracking Tracker hulls and the lack of customer service,it`s amazing that Tracker can still find people to buy their product.

 

In my recent search for a boat Tracker was the first one scratched from the list.

[walleyemen]

Wow that`s quite a story and have read many more stories of cracking Tracker hulls and the lack of customer service,it`s amazing that Tracker can still find people to buy their product.

 

In my recent search for a boat Tracker was the first one scratched from the list.

You bought a stratos didn't you?Thats what i bought to replace mine.

[lookinforwalleye]

yep bought a Stratos, too busy to put it in the water maybe next weekend!

 

I hope you get some satisfaction in your battle with Tracker when I read stories like yours it makes me want to boycott Bass Pro all together.I wonder how some of the pro`s that are sponsored by Bass Pro feel about how they screw their customers???

[fishnsled]

Well that just sucks. I too have a buddy that went through all the same crap. Several trips to a local repair shop with no success. Finally Tracker agreed to have the boat shipped back to them and they did the repairs just before the warrenty ran out. Seems to be fine now but what a pain in the to have to go through all that. I hope your issue gets resolved to your satisfaction.

[mbac31]

You can PM me if you wish or call me. I'm about to go through a Lawyer about Tracker. Just getting all my ducks in line. My problem has been going on for 4 years now. They have changed 3 managers since. They are a very crafty group. Even drilled a hole in my block once. I wont say anything further. Here is my cell # b647-206-6278

[spincast]

Go park it outside Bass Pro on the weekends with big lemons all over it and red paint marks circling those metal deteriorations. Print out flyers with the history of your efforts to come to a fair and just settlement, and the shoddy service and support from both BPS and Tracker. Hand em out as people walk by. Boats are big bucks -- if this was a car such safety hazards would not be acceptable. Maybe invite a newspaper or two to come along. The Star has Ellen Grossman who gets involved on things like this, and Global news also has a reporter. Neither Bas Pro nor Tracker are going to want that kind of publicity. Heck, maybe you and smalliefisher can park side by side if he still has his - that would really pack a statement

 

You've been jerked, IMO, and waaaaaay more patient and understanding that I would have been. Good luck.

[fishindevil]

well i feel for you as well in 2000 i bought a new tracker pro-guide 16ft and within the first few times of having it in the water the paint started to lift off the hull,and it just kept getting worse,and the paint was literally floating off the side of the hull,well after almost a year of being on the phone and complaining to tracker in missisippi,they took my boat back to get it repainted,werll the problem was it wasnt etched properly,and i had it to two specialists in the marine painting area to verify this before tracker would take it back,well it was gone for over 4 months,and they left it sitting with the cover off,and the scorching sun down there bleached the whole one side of my boat seats as well and cracked all the tires beyond belief....long story short all they did was repaint it and sent it back...get this they did not re-etch the paint so after 2 fishing trips it started to peel paint again.....i called a lawyer and paid for him to send a letter of intent to sue.and they gave me my money back and i promptly sold it....i had also spent about 50 bucks on my phone bill as well...they treated me like crap too,i will never ever deal with them again,so best of luck,and call a layer but first get a profesional estimate or call a marine insurance surveyer and im sure they will deem it unsafe and write it off then sue...good luck shawn

[Blake]

Hope all get resolved and sorry about what you are going through. I looked at them years ago when I bought my Lund. Glad I did.