Hey Rick,
Sux about the run around. I got the same camera, bought last year around Christmas for $500. You'll love it!!!! An awsome camera, good reachargables at 2500NimH are essential. Very easy to use, the stereo sound recording and quality of video is great. Batteries go quick if you keep the AutoFocus on continuous, I use it as shoot only, you'll find the batteries last you forever. The built in flash is ok, but with the hotshoe, if you have external flashes pics look better. All around a quality electronic. Downside, the lens cap comes off easy, but I think that's a precaution as the lens elongates automatically as soon as put into picture mode. An oversized digital SLR bag makes for great storage.
Enjoy and looking forward to seeing some pics!