bassassin Posted May 8, 2013 Report Posted May 8, 2013 (edited) So just got off the phone with cmc electronics about my GPS (Lowrance Global Map 330 c) which will no longer turn on. CMC takes care of lowrance much like the old lowrance office on Matheson use to do, which was taken over by Navico,which is no longer there. anyways back a couple of years ago you could bring your unit in and they would either fix it or provide you with a newer version at a discounted price since you were a faithful customer. Well times have changed long story short they dont support this product anymore or the puck style antenna apprantly, so we have a paper weight formerly known as a gps. and no they will not get you into a new unit at a discounted price so long story short they cant do anything for use, thank you Lowrance for friggin nothing, and hello hummingbird! just wanted to complain.....For a GPS used 100 to 150 times to fail completely, a little disapointed.... Edited May 8, 2013 by bassassin
Guest ---- Posted May 8, 2013 Report Posted May 8, 2013 Another satisfied Lowrance customer Their customer service and quality control has become somewhat of a joke. Just be thankful you only had a gps and not a chartplotter/sonar combo where the stock transducer craps out every couple years.
Dan668 Posted May 8, 2013 Report Posted May 8, 2013 Love my lowrance. Customer service has been excellent to me.
Floren Lukatsky Posted May 8, 2013 Report Posted May 8, 2013 Still make a hell of a unit but I agree customer service went down he toilet. Might be better off seeing the guys at radioworld. They should have more pull.
Old Ironmaker Posted May 8, 2013 Report Posted May 8, 2013 The same hold true for customer service for my pooched Garmin. It was over a grand new. They are like flat screen TV's now, mostly unrepairable, basically told to go out and buy a new unit after the warranty runs out, less money than repair plus shipping. Thanks Garmin I could have done that before I spent a week trying to talk to a real human from Garmin in the first place.
F7Firecat Posted May 8, 2013 Report Posted May 8, 2013 i too am done with lowrance, had 2 fishfinders f and a handheld gps everyone was a POS, love my 997 bird
mike rousseau Posted May 8, 2013 Report Posted May 8, 2013 (edited) We had "power button" issues with 3 lowrance units... It's hummingbird from now on Edited May 8, 2013 by Mike Rousseau
Roy Posted May 8, 2013 Report Posted May 8, 2013 I'm about to buy my 5th Lowrance unit. All's well here.
jedimaster Posted May 8, 2013 Report Posted May 8, 2013 Best custommer service is the ones you never call. I have only had a lowrance since this ice season, so far so good. knocking on wood. Prior I was always humminbird. I can't say I had any issues with those either accept one had a screen go bad, but was out of warranty.
Loonietoon Posted May 8, 2013 Report Posted May 8, 2013 get in touch with Joslyn at Angling Outfitters in Woodstock.. He is the go to guy for Lowrance .. will help everytime
BITEME Posted May 10, 2013 Report Posted May 10, 2013 (edited) I have always been a Bird man to be honest I only need to see the bottom I dont really look for fish "I fish for them" hell I grew up using paper graphs on the lake looking for bananas If your a tourney guy I can see wanting all the great wizardry that is available(on that end I think its like performance enhancing drugs) a normal joe fishereman(no offence to Joe)just needs to see bottom. hell I have only had 3 units since I was a kid A flasher I used for 20 years an early model Lowrance (boat anchor) "I catch fish!" save your money for better reels or rods or clothing or something. and to make it more interesting I gave my bird(5 years old and still blazing away) unit to my dad to take down east because it has a GPS and and I now have possession of his Lowrance seahawk(new boat anchor). It will do the trick as for service its not just them we live in a disposable world just "buy" another one just my rant Cheers Peter Edited May 10, 2013 by BITEME.Esq
SlowPoke Posted May 11, 2013 Report Posted May 11, 2013 It sucks that its not working but that's a pretty old unit. 8-9 yrs probably. Not to be glib but how long do you expect a company to stand by it's product?
Sinker Posted May 11, 2013 Report Posted May 11, 2013 I'm a lowrance guy. Always have been. I've never had any serious problems. I've replaced a few transducers, but that's to be expected. I have a brand new lowrance I need to install. I have used birds as well, I'm just familiar with settings and buttons on lowrance units. They all work good. S.
Moosebunk Posted May 12, 2013 Report Posted May 12, 2013 Owned and never had problems with two lower-end Lowrance units over the years, an X67... and an old portable FishEasy2 (Eagle) Now have a new HDS7 to be installed in the Lund and hoping that works out great because, I also have two Humminbirds currently that are great units as well. Sorry to hear their service blows... Will pray I don't need their help.
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