cram Posted December 31, 2009 Report Share Posted December 31, 2009 As Salvenius said, they may not be able to take more than 40 considering the size of their tank. But, they know they'll sell a lot at new years eve regardless of the price so are advertising it as a loss leader to get you in the door and buying other stuff. I wouldn't worry about the Better Business Bureau though - what are they going to do about it? CLose the file and enjoy the holiday. Just don't shop at loblaws anymore if it bugs you that much. Link to comment Share on other sites More sharing options...
Joey Posted December 31, 2009 Report Share Posted December 31, 2009 Well I called my son for you Cliff and not only does he feel your pain, he lives it. He told me stories about how they also advertise for these huge sales on lobster, then very few will come in and people are mad at him. Then other times they'll ship him 300 or so and he has so many he has to stream all the ones that don't sell and then freeze them, but the steamer only takes 6 or so at a time so he has to do it in batches. Meanwhile, customers want other things steamed so it's like a whole day affair or into overtime. All because the higher ups over or under calculate. Joey Link to comment Share on other sites More sharing options...
Big Cliff Posted December 31, 2009 Author Report Share Posted December 31, 2009 Thanks for all the replies gang, there were some good points for both sides. Venting and a good night sleep and I feel a whole lot better. Besides, I have to get my fishing gear ready for tomorrow morning. Link to comment Share on other sites More sharing options...
fisher Posted December 31, 2009 Report Share Posted December 31, 2009 (edited) EMAIL ADDRESSES to reach Galen Weston [email protected] [email protected] to contact Galen Weston(the head guy) it is either [email protected] or [email protected] [email protected] (Senior Vice President grocery procurement at Loblaw Companies) Customer Relations Centre: Toll Free 1-866-999-9890 Do what I do, go right to the top (or better yet, email the guy/girl who is one position from the top and also carbon copy the top dog). This always gets their attention. I have emailed many heads of companies and always get fast and effective resolutions to my issues (especially today with Blackberries). In this case, I would email Mike Venton and then also carbon copy the general customer service address, and Galen. They will have to respond/take your issue seriously. My bet is that they send you something for your inconvenience. Just make sure you include ther fact that you are a loyal and longstanding customer of theirs. Always works to butter them up while you are complaining. Edited December 31, 2009 by fisher Link to comment Share on other sites More sharing options...
Fish4Eyes Posted December 31, 2009 Report Share Posted December 31, 2009 Shoulda pitched a tent outside in the lot with a sign saying "wake me up when lobster arrives". If theres a will theres a way. Link to comment Share on other sites More sharing options...
Whopper Posted December 31, 2009 Report Share Posted December 31, 2009 I hope the BBB up there is better than it is down here, they are pretty much useless as far as I'm concerned. They protect their members even when one of them have done something wrong. Good to see ya get your treat Link to comment Share on other sites More sharing options...
bigfish1965 Posted December 31, 2009 Report Share Posted December 31, 2009 There are a few companies here that, when they are going to have a major sale, put in the ad how much of each item the store will have. This should be common practice. This way I have an idea if I have a chance in heck of getting the item or not. Link to comment Share on other sites More sharing options...
LeXXington Posted December 31, 2009 Report Share Posted December 31, 2009 So really -- what time should I show up for dinner Link to comment Share on other sites More sharing options...
misfish Posted December 31, 2009 Report Share Posted December 31, 2009 They had 300 today at the BBP Zhers today. They were flying out the door. Link to comment Share on other sites More sharing options...
irishfield Posted December 31, 2009 Report Share Posted December 31, 2009 They had 300 today at the BBP Zhers today. They were flying out the door. Man... first Pigs.. now Lobsters... Link to comment Share on other sites More sharing options...
Dara Posted December 31, 2009 Report Share Posted December 31, 2009 There are plenty here, and nobody is buying them. I grabbed a couple. I guess some stores just run out fast Link to comment Share on other sites More sharing options...
Joey Posted December 31, 2009 Report Share Posted December 31, 2009 Man... first Pigs.. now Lobsters... Took me a sec, but I got it Link to comment Share on other sites More sharing options...
vinnimon Posted December 31, 2009 Report Share Posted December 31, 2009 Shoulda pitched a tent outside in the lot with a sign saying "wake me up when lobster arrives". If theres a will theres a way.no need itwil be pitched inside and the seafood is on her way home.Happy new year. Link to comment Share on other sites More sharing options...
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