lew Posted January 3, 2008 Report Share Posted January 3, 2008 (edited) I had a question this morning about Canada Pension and had to phone them for the answer and was dreading the thought of being bounced from one person to another as is the norm when calling the Federal Government. I called a phone number on the website, pushed a couple buttons as I was prompted to do untill I got to the appropriate place, and then the phone rang ONE time and was answered by a very friendly person, who gave me an immediate answer to my question, wished me a good day and hung up. Total time from me dialing the number till I got my answer was ONE MINUTE Never heard of before when dealing with a Government agency !! Some days just start out GOOD Edited January 3, 2008 by lew Link to comment Share on other sites More sharing options...
hawkeye Posted January 3, 2008 Report Share Posted January 3, 2008 Had a similar experience just after 8 this morning. Dialed Canada Customs to find out what the duty would be on importing a purebred Siberian kitten from the US. Total time less than 3 minutes, and best of all no duty maybe something's up that we don't know about Link to comment Share on other sites More sharing options...
LeXXington Posted January 3, 2008 Report Share Posted January 3, 2008 Did they have an Indian or Chinese accent It would be cool to find out where the call centre actaully is. Still sometimes just to talk too someone is great Link to comment Share on other sites More sharing options...
ketchenany Posted January 3, 2008 Report Share Posted January 3, 2008 At Lew o'clock the lines are always clear Link to comment Share on other sites More sharing options...
Roy Posted January 3, 2008 Report Share Posted January 3, 2008 I called the same agency before Christmas Lew and had the same treatment. After my question was answered, she wished me a good day and if I had any other questions to not hestate to call. I should have posted this when it happened but I thought noone would believe me. :-) Glad you got good service too. Link to comment Share on other sites More sharing options...
Beans Posted January 3, 2008 Report Share Posted January 3, 2008 Jeeze...what's the number Lew ??? Maribeth will be calling them soon... Link to comment Share on other sites More sharing options...
lew Posted January 3, 2008 Author Report Share Posted January 3, 2008 Here ya go Norm, hope Maribeth does as well. 1-800-277-9914 Link to comment Share on other sites More sharing options...
shane Posted January 3, 2008 Report Share Posted January 3, 2008 First ring?!! I'm going downstairs to see if hell has frozen over. Link to comment Share on other sites More sharing options...
Beans Posted January 3, 2008 Report Share Posted January 3, 2008 Thanks Lew... Link to comment Share on other sites More sharing options...
Rizzo Posted January 4, 2008 Report Share Posted January 4, 2008 inconceivable Link to comment Share on other sites More sharing options...
John Bacon Posted January 4, 2008 Report Share Posted January 4, 2008 I had a question this morning about Canada Pension and had to phone them for the answer and was dreading the thought of being bounced from one person to another as is the norm when calling the Federal Government. I called a phone number on the website, pushed a couple buttons as I was prompted to do untill I got to the appropriate place, and then the phone rang ONE time and was answered by a very friendly person, who gave me an immediate answer to my question, wished me a good day and hung up. Total time from me dialing the number till I got my answer was ONE MINUTE Never heard of before when dealing with a Government agency !! Some days just start out GOOD Does this mean that the Leafs are going to win the cup? Link to comment Share on other sites More sharing options...
JerseyDog Posted January 4, 2008 Report Share Posted January 4, 2008 If you call the CCRA collection line they answer on the first ring. Every time. Link to comment Share on other sites More sharing options...
MAzing Posted January 4, 2008 Report Share Posted January 4, 2008 I had a question this morning about Canada Pension and had to phone them for the answer and was dreading the thought of being bounced from one person to another as is the norm when calling the Federal Government. I called a phone number on the website, pushed a couple buttons as I was prompted to do untill I got to the appropriate place, and then the phone rang ONE time and was answered by a very friendly person, who gave me an immediate answer to my question, wished me a good day and hung up. Total time from me dialing the number till I got my answer was ONE MINUTE Never heard of before when dealing with a Government agency !! Some days just start out GOOD They must be contracting out their support to India or something like that. Link to comment Share on other sites More sharing options...
knotaclue Posted January 4, 2008 Report Share Posted January 4, 2008 You should go by a lotto ticket because I think it’s your lucky day Link to comment Share on other sites More sharing options...
knotaclue Posted January 4, 2008 Report Share Posted January 4, 2008 (edited) First day out with my new hands Edited January 4, 2008 by knotaclue Link to comment Share on other sites More sharing options...
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