Have delt with them for many years now....growing pains I beleive. Back when they released their stick worms they shipped my order twice. Bonus for me lol
Then in Oct I ordered a Blue jay inspired T it never came...I gave it time when I contacted them the shipping dept had trouble locating my order...they no longer had the shirt in stock so they shipped me out a $100 hoodie to make good.
it's unfortunate that these things happen, a couple local Canadians seemed to have got a good thing going but the shipping woes are definitely a black eye.