So here's the story.
Last March during the ice fishing sale at my local Canadian Tire here in Yellowknife I went in to get a Frabil Trekker II flip over ice shanty that they had on sale for $209 which was 1/2 price. I get there and the inventory says there's one in stock. Great!!!!
So the fellow goes to look for it, about 15 minutes go by and he comes back saying that he is unable to locate it.
He asks if I can come back tomorrow when so and so is on duty. Sure, bo problem I say.
I come back and talk to so and so and he goes off in search of the elusive ice shanty. After anothe sort wait he comes back and tells me he can't find it either and that it must be a mistake on the inventory. I ask him if they will be getting any more in and he said he didn't know.
He said I could get a Rain Check and that because of where we live that they have an indefinate life span, not the usual 30 days like back in civilization.
So I go off rain check in hand and resolve to check in monthly to see wether they are in or not. Well until October their inventory still had one in stock.
Some smart manager finally adjusted the inventory after about 6 visits by me. I asked when they would be receiving inventory and was told that they would be in in November. Several more visits later and being told, they are on order, they are not on order, I can special order..................I'm starting to get a little ticked.
One manager told me they wouldn't honour the rain check.
Well I go into the store today and have one of the managers check the stock and THEY ARE IN!!!!!!!!
He calls the sporting goods manager to look after me and he takes me into the warehouse to look at one he opened this morning to make sure it's correct......................IT IS!!!!!!
He loads it up on a dolly and rolls it to the front desk where the first manager is I hand him the rain check he rings up the price $209 and sporting goods manager helps me load it in the truck!!!!!!!!
It took 9 months (coulda had a baby in that time) but I finally got my shelter and at the advertised price from last March.
So for all those that have had bad experiences with CTC here's one that ends with a very happy customer.
After work it will be assembly time in the kitchen.