aniceguy Posted July 22, 2010 Report Share Posted July 22, 2010 I dont know how much fact is behind this Im quoting off a US fishing site The new policy as of aug 1 is: 1. You must have ALL of the rod to get a new one at a dealer and must ship all of the rod to shimano to get a new one. 2. The exchange price has went from $50 to $100. We have alot of people that break their old rods to get a new one. I guess thats why that's the reason for the change? So if you have a broken Loomis you better hurry and get it taken care of before Aug 1. again its a quote not my words just wondering if this is true and the expidator service with a cut blank is now done Link to comment Share on other sites More sharing options...
misfish Posted July 22, 2010 Report Share Posted July 22, 2010 I would of thought Loomis,being one of the top end rod builders and higher priced rods,would not lower thier standards to this. We have alot of people that break their old rods to get a new one. I guess thats why that's the reason for the change? Whats up with that comment? Link to comment Share on other sites More sharing options...
12 Volt Man Posted July 22, 2010 Report Share Posted July 22, 2010 (edited) doubt that it has changed. there is a shimano rep that posts on another tackle forum that I visit. I will post a question to him and get back to this board. stay tuned. Edited July 22, 2010 by 12 Volt Man Link to comment Share on other sites More sharing options...
BillM Posted July 22, 2010 Report Share Posted July 22, 2010 Whats up with that comment? Guys were snapping GL2's, paying $75 and getting a GLX in place of it.. Sounds like a good enough reason to me, lol Link to comment Share on other sites More sharing options...
alexcba Posted July 22, 2010 Report Share Posted July 22, 2010 Guys were snapping GL2's, paying $75 and getting a GLX in place of it.. Sounds like a good enough reason to me, lol lol! Link to comment Share on other sites More sharing options...
HTHM Posted July 22, 2010 Report Share Posted July 22, 2010 Don't even think about getting warrantee on a Frontier.... Link to comment Share on other sites More sharing options...
SRT8 smoker craft Posted July 23, 2010 Report Share Posted July 23, 2010 Don't even think about getting warrantee on a Frontier.... That's been done for awhile now I got 15' of tomato stakes in the attic that used to be my favorit float rod. Link to comment Share on other sites More sharing options...
canadadude Posted July 23, 2010 Report Share Posted July 23, 2010 Guys were snapping GL2's, paying $75 and getting a GLX in place of it.. Sounds like a good enough reason to me, lol That dosn't work they replace GL2's with GL2's, they won't replace it with a GLX they replace with thes same product Link to comment Share on other sites More sharing options...
BillM Posted July 23, 2010 Report Share Posted July 23, 2010 That dosn't work they replace GL2's with GL2's, they won't replace it with a GLX they replace with thes same product Not discontinued floatrods they don't.... Link to comment Share on other sites More sharing options...
BillsTheBassMan Posted July 23, 2010 Report Share Posted July 23, 2010 Here is the brief history of loomis & warranty: Pre-1998 - when they were an independent company their warranty was average at best. There were many tales of "misplaced" rods and they didn't always do what they said they were going to do, despite making extremely high quality product. Post-1998 - Shimano Canada buys G-Loomis and their initial focus is to make their warranty rock-solid. They introduce the "You pay $50 (it is currently $75) and you get a new rod, same model, no questions asked" OR you could send your rod to them for inspection, and if your story was a product default, you'd get a new model for free. These options still hold true. IF G-Loomis is upgrading the price from $75 to $100, it is assuredly because they have their new NRX rod line coming out in Mid August. These rods are going to retail from $500 - $700 a pop. Their research staff must know the ratio of returns per sale, and the bounce to $100 probably keeps it in the same $$$ range for them as their current setup. Regardless, if you're paying $700 for a rod, you probably don't mind paying $100 "insurance" after the fact to get a new one. Think of any other industry, and this would be company suicide - real estate, automotive etc. "You can return your Silverado for $2000 and get a new one, no questions asked." Not bloody likely. Anyone complaining about this policy should give their heads a shake. Ryan Link to comment Share on other sites More sharing options...
12 Volt Man Posted July 23, 2010 Report Share Posted July 23, 2010 update: the shimano rep over on tackletour responded to my post and did verify that there WILL be some changes beginning Aug. 1st. but he does not have all the details yet. time will tell. Link to comment Share on other sites More sharing options...
Garry2Rs Posted July 23, 2010 Report Share Posted July 23, 2010 (edited) Last week I took a GL3 Spinning rod into Shimano Peterborough. The cork fore grip had come loose so that the reel was sliding forward in the reel seat. A little glue would have solved the problem, but they called the Loomis man down from the office. He took my address and gave me a receipt for the rod. I'm pretty sure he said that Loomis warranty claims were handled by Shimano USA. A few days later a cardboard rod tube was delivered to my door. Inside was a brand new rod. Maybe I'm just lucky, but I have never had a problem with Shimano or Loomis warranties...even for Frontier rods. That said, I have paid small surcharges for non-defect repairs or upgrades at times. Garry2R's Edited July 23, 2010 by garry2rs Link to comment Share on other sites More sharing options...
12 Volt Man Posted July 23, 2010 Report Share Posted July 23, 2010 with some companies, when you invest in an expensive rod, you get a good warranty behind it. I just recieved my Sage fly rod back from washington, the butt section broke when it was slammed in my car door by accident. they made me a brand new bottom section and only charged me the shipping and handling. no charge for the actual rod or labour. I was quite pleased. Hopefully, Loomis will continue with a great warranty on their expensive stuff. Link to comment Share on other sites More sharing options...
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