Cracked one of the lenses on a pair of Maui Jims a few weeks ago, decided to drop by the store in Mississauga to see if they could swap them out for me. I've had previous repairs at this store and have nothing but great service. I go in, tell the girl what happened and also that the frames are peeling a bit. I sat down for about 30 seconds then she reappears with a brand new set of glasses. I ask how much and she says 'Nothing'. I told her the last time I was in, it was about $80 for a new set of lenses (Installed). She said that she was happy I was still a Maui Jim customer and there was going to be no charge today.
Walked out with a brand new pair of glasses, as happy as a pig in ****. I've got no plans on ever buying another brand of sunglasses. Can't beat customer service like this.