Well I called my son for you Cliff and not only does he feel your pain, he lives it.
He told me stories about how they also advertise for these huge sales on lobster, then very few will come in and people are mad at him. Then other times they'll ship him 300 or so and he has so many he has to stream all the ones that don't sell and then freeze them, but the steamer only takes 6 or so at a time so he has to do it in batches. Meanwhile, customers want other things steamed so it's like a whole day affair or into overtime. All because the higher ups over or under calculate.
Joey