So i went to cabelas today and picked up my new 8 foot heavy action st croix musky rod. I was super stoked about it until the bungee snapped on my way home and it flew out of the back of my truck. It landed on the road and was run over by an oncoming car, i was absolutly heartbroken.
After retrieving it i called cabelas customer service and told them my story, the lady told me to come see them so i turned around and went back.
I was greeted at the door where she looked at the rod and told me to go get a new one, i grabbed a rod, signed a slip and was given the brand new rod free of charge. I was floored i couldnt believe they did that for me i didnt even know what say.
Thank you very much to the customer service at cabelas, you have a customer for life!