I bought an 8 inch lazer ice auger from BPS in the fall of 2010. I have a 5 inch lazer than I LOVE and have had zero issues with...anyway I literally cut 3 holes with it in Feb 2011 and found it to be just plain more work then I wanted to do. I drove from Oshawa to BPS in the spring of 2011 and tried to get a refund on this auger which I admit I had lost the receipt for...but I had the box with the BPS address on IT that the auger came in!!! Anyway long story short. I will never EVER spent another dime in that store again.
Glad you had a good experience Brian....but they will never get another cent of my hard earned money.