solopaddler Posted July 23, 2010 Report Share Posted July 23, 2010 Havn't had any luck with google. Does anyone know if there is an ABU rep in Ontario I can deal with directly? The line guide on my brand new Revo Toro stopped functioning on the 2nd day of my Attawapiskat trip last month. Was not too pleased. I know Aikmens in Mississauga is the repair center for this area, but I'd prefer to deal directly with someone from ABU. Link to comment Share on other sites More sharing options...
Spiel Posted July 23, 2010 Report Share Posted July 23, 2010 I have no idea Mike, but I am glad it was the reel and not the rod. Link to comment Share on other sites More sharing options...
solopaddler Posted July 23, 2010 Author Report Share Posted July 23, 2010 I have no idea Mike, but I am glad it was the reel and not the rod. The rods were fantastic Chris, absolutely incredible. Link to comment Share on other sites More sharing options...
bdox Posted July 23, 2010 Report Share Posted July 23, 2010 You would have to get in contact with someone from Pure Fishing Canada Link to comment Share on other sites More sharing options...
uglyfish Posted July 23, 2010 Report Share Posted July 23, 2010 yup, contact pure fishing directly. they are located in manatoba. Summit Promotions 2505 Victoria Avenue Brandon MB R7B 0M6 Phone 1-204-728-3330 Fax: 1-204-728-3410 Toll Free: 1-800-372-3338 E-Mail: [email protected] have fun... in my experience, they are a bigger pain in the then dealing with shimano was for me lol. Link to comment Share on other sites More sharing options...
craigdritchie Posted July 23, 2010 Report Share Posted July 23, 2010 Mike, You need to speak with Chris Hockley: [email protected] Cheers Link to comment Share on other sites More sharing options...
fish-miester Posted July 23, 2010 Report Share Posted July 23, 2010 Mike, You need to speak with Chris Hockley: [email protected] Cheers just wondering but what is Chris's position ? Link to comment Share on other sites More sharing options...
Spiel Posted July 23, 2010 Report Share Posted July 23, 2010 The rods were fantastic Chris, absolutely incredible. Well I'm always happy to hear that Mike. I hear that Fish Farmer gave you a local lead on a rep, I hope that works out for you. Link to comment Share on other sites More sharing options...
Gregoire Posted July 23, 2010 Report Share Posted July 23, 2010 A Aikman is an official service rep for Abu. The address is 2010 Novar Road in Misissuaga. Phone number is 905-277-3595. I have had some serious issues with a revo winch that I sent in for repairs. I used it only a handful of times and the spool tension adjuster fell off. I brought it to Aikman in April and am still waiting on the parts to be delivered. After a month I got an e-mail from pure fishing in Canada. Apparently they were moving offices. They told me that Aikman can provide warranty repairs. I would call them and see what they say. I got some results from phoning the US and emailing their US reps. I have gotten much better results dealing with rapala for warranties on a rod and reel. Having said that I did just purchase a revo toro. I like abu products but am questioning whether their lack of customer service makes it worth spending 200+ on a reel when I know rapala has great customer service and I have heard great things about shimano. Sorry for the little rant. I hope I answered your question. Link to comment Share on other sites More sharing options...
solopaddler Posted July 23, 2010 Author Report Share Posted July 23, 2010 Mike, You need to speak with Chris Hockley: [email protected] Cheers Thanks Craig Link to comment Share on other sites More sharing options...
OhioFisherman Posted July 23, 2010 Report Share Posted July 23, 2010 The days of Abu made i Sweden and the life time warranty seem to be gone. Owned by Pure Fishing now which also owns Berkley. Haven`t bought a recent Abu reel in a long time, made in Japan looks like a better label than made in Korea. Link to comment Share on other sites More sharing options...
craigdritchie Posted July 23, 2010 Report Share Posted July 23, 2010 just wondering but what is Chris's position ? Chris is the Canadian marketing guy for Pure Fishing. For what it's worth, he's also an outdoor writer, tournament angler and all-round nice guy. Link to comment Share on other sites More sharing options...
Twocoda Posted July 24, 2010 Report Share Posted July 24, 2010 I need a left handed threaded nut for my baitcaster handle....fell off in the drink 13 years ago ....still havent gotten the issue resolved...i realy like the reel too...maybe ill contact this guy as well... Good luck ... Link to comment Share on other sites More sharing options...
craigdritchie Posted July 24, 2010 Report Share Posted July 24, 2010 I need a left handed threaded nut for my baitcaster handle....fell off in the drink 13 years ago ....still havent gotten the issue resolved...i realy like the reel too...maybe ill contact this guy as well... Good luck ... Chris isn't likely to be of much help if you need parts for a 13-year old reel. Try Aikman's (he will probably tell you the same thing). Link to comment Share on other sites More sharing options...
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