bassmastermike

Thanks everyone it was great meeting you too!!!

Hey it was great meeting you and your son i hope you get out fishing with me next year in my boat Cheers!!! BMM

Post #26 Newbie Group: Members Posts: 1 Joined: Today, 12:07 PM Member No.: 2,589 Jennifer and I were very sorry to hear that some of you were disappointed with your experience while staying at Merland Park this past weekend. Please know that we are absolutely concerned for the safety and comfort of our guests and we try to do everything in our power to ensure your visit with us is a positive one. Unfortunately, the timing was not the best as I needed to be out of town this particular weekend. I did schedule three maintenance workers to be on site throughout the weekend in case any major issues needed to be responded to. As many of you know, Merland Park stays open late in the season to cater to our avid anglers but we often run the risk of pipes freezing in the cottages, slippery and even sometimes frozen docks, unpredictable weather which can involve snow storms, high winds and treacherous water conditions which often leads to boats filling with water and incurring major damage. The staff were on site to deal with these potential hazards as well as make sure there was an ongoing supply of wood available for the fire pit, propane for the barbecues, that the fish cleaning station was thoroughly maintained, garbage cleared etc. If at some point, a customer was not attended to properly I apologize and appreciate you bringing it to my attention. New dockage was added to our waterfront this year to provide seven new boats spaces. We made this effort in order to try and accommodate the growing number of boats per cottage. There used to be a limit of 2 boats per cottage but we recently removed this limit in direct response to customer feedback. Unfortunately, we sometimes run into difficulty when a two-bedroom cottage filled with six anglers, each with their own boat, take up way more space than anticipated. New fees for docking were implemented this year and yes it was an oversight on our part that our website did not reflect this change. Please note that when we refer to guaranteed docking space in our website we mean space will be made available to you – not that it is guaranteed to be free. As changes are made we appreciate your patience as we learn how to best serve you. As you can appreciate, it was completely beyond our control that the water levels were at a record low this November and this affected our docking spaces significantly. We do, at times, need to respond immediately to docking issues whether this means moving a Merland Park boat without notice so that another customer can park his boat. We always appreciate constructive criticism and apologize for any inconvenience this may have caused. As well as new dockage, there have been ongoing renovations being done to some of our older cottages. In the past 6 months, new roofs have been put on, decks painted, new flooring, new kitchen cupboards installed, new tongue & groove woodwork on the walls, new ceramic flooring as well as quite a bit of painting. As most of you can appreciate, this upkeep is an important and essential ongoing process in order to ensure our customers are comfortable. Another ongoing maintenance issue we try to deal with as best we can is the battle with mice. We do live in the country and as the weather gets cold the mice make their way into warmer surroundings. Housekeeping staff are aware of the problem and are instructed to pay special attention to this when cleaning. However, sometimes the cottages are cleaned and left for two days before the next customer arrives. We now realize this is not sufficient and we will be doing a spot check just before customers check in. Again, unless these concerns are brought to our attention how can we make the necessary changes? As far as pricing for cottages, the OFC group were all charged our regular weekend rates. There was absolutely no differentiating between customers. On that note, there is a group staying with us who have booked their cottages for 5 – 6 months as they do construction work in town. They were quoted a lower rate because of the length of their stay and because they are staying with us in the low-season. If one of our OFC guests heard that rate quoted they may have been mislead. Other than that, we always strive to treat our customers fairly and make every effort to ensure their stay with us is a pleasant one. We do take notice of this kind of negative feedback and try to respond immediately. As a rule, we get complimentary feedback, thank you letters and email from customers across Canada and the United States who have come to stay with us at Merland Park. We are a work in progress and we will take this feedback seriously and make any necessary changes to continue to provide our customers with the excellent service they deserve. Sincerely, Kevin Lavers

Thanks for the heads up Cliff!!!

Well thanks Carol!!! ill be waiting to show you and cliff my special Bass spots this summer but dont be telling anyone LOL

All the Best Lew enjoy the saw!!!!! BMM

Great Report Wayne i guess next time i should have just taken you up on your offer instead of waiting around all day LOL Mabey next time!

<a href="http://photobucket.com"'>http://photobucket.com" target="_blank"><img src="http://i198.photobucket.com/albums/aa311/mkilroe/DSC02548-1.jpg" border="0" alt="Photo Sharing and Video Hosting at Photobucket"></a> Well i feel great, met some new friends and caught me my first Walleye. I'm thankful to a few people who made it all happen. I was supposed to have a partner for the trip but he backed out on me last second so i had to make other arrangements so i posted on the BOQ thread and noticed Brian (Slowpoke) was asking if anyone needed a ride well i was in on that. Thanks for the Ride and the company Brian. Since i was not bringing my boat he also offered me a spot in his boat. I also found my accommodations this way asking if anyone wanted to split a cottage or had an extra spot for a straggler LOL A few more people came to my rescue Shelly (Lady Walleye), Chuck (Big Chevy 4x4) Joey & Tybo and Roy Thanks so much guys it was great bunking with you's. It was really good that Merlands screwed up the reservation cause we landed in this beauty for the first night!!! <a href="http://photobucket.com" target="_blank"><img src="http://i198.photobucket.com/albums/aa311/mkilroe/DSC02549.jpg" border="0" alt="Photo Sharing and Video Hosting at Photobucket"></a> The next day we had to move to a little smaller cottage but it was great too! Well the first night was really windy and we ended up hanging out meeting people and and talking about tomorrows Strategy.. Well the next day after a headache and a puke!! Brian and I headed out to see if he could put me on my first Walleye and sure enough he comes through for me! 4.5 lbs not too shabby...... See how happy he is for me!!! The next day we head out again with Carol (Bly) to see if we can get Brian his PB. and land a few more for the team!!! Sure enough he comes through again. 9.6 lbs Smile for the camera!!! After that it was party and Potluck time! Congrats to Chuck for Winning the Tourney and the trophy!!! Nice Looking Fish. Well that about sums it up it was nice meeting you Percher,Mike the pike,Dougg,Lexxington, Vatordude&son,Kevin ,Fishinslead, Bill Parker,corey,Oldfart, Ted&gagets,Terry, Danno,Slug Wayne and everyone else i cant think of cause i was intoxicated LOL Hope to see you all again at Lakair!! Cheers BMM Heres a few more pics !!! Check out that Coffee.

OMG $1.27 i dont think ive ever laughed so hard LOL Great Post and it was great meeting you hope to see you next year!! BMM

Sweet water croc WTG cliff !!!

Hey Shawn good meeting you really sounds like you know alot about those Walleye i would love to get out with you somtime too better my skill that is if Kevin dosent beat me to it LOL Cheers BMM

Too bad you missed it better luck next year LOL

Do you have any pics of your PB we would love to see!!!

Hey Dan it was great to meet you as well hope to see you around some time Lets do some Bassin this summer!!! BMM.....

Hey TJ Great set up but this is the way I do it LOL!!!! 40 inch LCD then you only need one. I find this works great for all the Video editing i do..

Hey Kevin it was great meeting you and fishindevil great repot and fish you cought hope to get out with you for some Bass this summer Cheers BMM

Thats a great lookin Hog WTG chuck And thanks again for letting me stay with you guys i had a blast!!!!!!!! BMM:)

Hey Cliff it was great seeing you again wish i could have gotten out with you and Carol together on sunday but i think 4 in the boat would have been a little tight!!!LOL... Hope to see you again soon BMM

Hey Mike it was great to meet you and all the guys i had a blast hope you make it up to Lakair in the spring Cheers .BMM>>>

Hey Sam thanks so much for fixing the eye on my Bass Rod. You did not have to go that exrta mile but you did. Your a Super stand up guy!!! My hats off too you , its too bad i couldn't say thanks in person will stop in and see you soon Mike

Hey Joey great report!!! I had a great time this weekend and thank you guys soooo much for everything i had darn blast Looking forward to doing it all again at lakair... Oh and by the way Great Pics

Congrats on the doe!! And by the way I'll fifth the (story) request its just nice to hear. Thanks

Same thing happined to me just days before my trip to mexico. Those rotten buggers sure take there time. Give em (poop) Wayne!!!!!

I love that place!!!

Congrats on the first test flight mo !!! You have lots of time to practise before Lakiar next year !!