I have too.
I know I'm biased, but I have found a lot of BPS/XPS equipment to be excellent!
I'm probably one of the "clueless" ones, but some of your best contributours on this board are Bass Pro Staff and believe me they DO know their stuff. Everybody doesn't know everything (although some are unbelievably knowledgable across the species). My skill is in knowing who is the expert in the fields that I'm not experienced in and making sure the customer gets the "right" answer.
Sorry about your bad experiences SS