[quote name='solopaddler' date='17 May 2010 - 10:13 AM'
(I should say if someone is blatantly unfriendly I won't shop there regardless of how good the store is. Case in point Grimsby Tackle which is just down the road from me)
You've had that experience too?
In retail, if the prices aren't the best, then you better have good quality and selection, and bang on service. Far too many people working tackle shops with their hands down their pants and won't waste their time on you if you are not a regular. Happens at local shops and big shops like BPS, alike.