UPS stinks, the odd time we need to use them over Canada Post and UPS almost always break's rod tube's in the mail. I don't get it, Purlator, Canada Post and every other company can deal with a rod tube but 9 times out of ten tubes get broken by UPS. I see these truck's daily, i still see guys standing on parcel's trying to reach for high items in the truck..they don't give a damn, in the truck off the truck end of day.
Sorry for your inconvenience, try and get it shipped purlator or Fed Ex in the future.