Okay, who ever said good customer service was dead is wrong. I decided to call the dealer where I purchased my car from (Markham Subaru) to see if they could help me out, considering I have been a loyal customer for them. I told the service manager what happened and they are going to help me out and provide me a loaner/rental car for the week for free. The part that still irks me is that even if my Ins. company does catch this person and get's money back, I bet I won't get my $500.00 back.
*EDIT* Oh anb Dave, I'll still keep the offer open for me to use the FOF truck if you want...