Ron Posted May 16, 2012 Report Share Posted May 16, 2012 I had problems with one of my HDS5 finders, took the drive to Lowrance, discovered they moved to a new location. I finally get to their new office. I forgot my receipt so I was going to have to drive an hour and a half back to Cobourg. I told him to hang onto the unit and I will fax the receipt to him. They take down all my info, including cell phone number. I am not 3 minutes away from their parking lot and the phone rings, "Hello sir, I contacted head office with the serial number and determined yes in fact it is still under warrenty, your new unit is ready for pick up at the front desk". SWEET!!!! Now that is customer service. And people wonder why I stick to certain makes and brands. Cheers, Ron... Link to comment Share on other sites More sharing options...
mike rousseau Posted May 16, 2012 Report Share Posted May 16, 2012 Great news... Link to comment Share on other sites More sharing options...
Terry Posted May 17, 2012 Report Share Posted May 17, 2012 yeah they did the same thing for me...I have always had pretty good service from them Link to comment Share on other sites More sharing options...
RickOnt Posted May 17, 2012 Report Share Posted May 17, 2012 This is good to know!! Terry Did you have a problem with your new 8?? So far mine has worked as advertised. Rick Link to comment Share on other sites More sharing options...
lew Posted May 17, 2012 Report Share Posted May 17, 2012 Good to hear Ron and I've always had good service from them too. Where about's are they located now ?? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now