hirk Posted April 6, 2012 Report Posted April 6, 2012 I attempted to renew tonight at CTC and the machine wouldnt process my lic. and then spent 20 minutes waiting while the person issuing them was on hold trying to speak to a tech person in Tennessee. She never did get through to a person and gave up. I said I have a trip planned for the morning and have no other place to get one so how about giving me something in writing to show I attemped to get it and the store manager refused claiming its nothing to do with them it govt. Im not fishing without one but I have essentially been denied access to legally fish due too this bungled system. I would have thought the bugs would be out by now but apparently not as the ctc woman said it had just happened to the guy before me too.
jedimaster Posted April 6, 2012 Report Posted April 6, 2012 Yep get in line took me about 35 minutes to get mine the day before an ice fishing trip.
JustinHoffman Posted April 6, 2012 Report Posted April 6, 2012 Ordered mine online last week. Took less than five minutes. Print it out immediately and you are good to go. Beats heading to the store to do it.. Just my 2 cents... Good Fishing, Justin
BillM Posted April 6, 2012 Report Posted April 6, 2012 ..... but I have essentially been denied access to legally fish due too this bungled system.... No you haven't... Why go to CTC when you can easily do it online? Could have had your temp permit printed in about 5 mins without leaving the comfort of your own home.
Terry Posted April 6, 2012 Report Posted April 6, 2012 I know lot of people who were denied on-line because of postal code problem... I think the company doing it should be liable for not issuing you a license ..if you can't fish for a weekend trip you paid for..they should be on the hook for your lose.....
BillM Posted April 6, 2012 Report Posted April 6, 2012 (edited) You should probably get your license a bit sooner then the day before you're trip don't ya think? Edited April 6, 2012 by BillM
hirk Posted April 6, 2012 Author Report Posted April 6, 2012 (edited) Bill not everyone is computer literate or care too use a CC online or even have one.As far as leaving it late? 1 day,1 week,1 month should it make a difference.The reality is I shouldnt have expected to be able to go to a issuer and get one I guess? Edited April 6, 2012 by hirk
Terry Posted April 6, 2012 Report Posted April 6, 2012 I guess the next time I want gas I should get it a week in advance.....just in case .and I buy the lunch at Micy Dee the day before..cause you never know no the service is while you wait, it always has been, so up till now there was no reason to get the license weeks in advance.. why should we expect less
BillM Posted April 6, 2012 Report Posted April 6, 2012 Bill not everyone is computer literate or care too use a CC online or even have one.As far as leaving it late? 1 day,1 week,1 month should it make a difference.The reality is I shouldnt have expected to be able to go to a issuer and get one I guess? You're computer literate enough to login and use this forum, I don't think renewing your card online is that big of a stretch is it? I'm sure you were very well aware of the system being flakey, personally I wouldn't have even bothered going into a store and attempting to renew it with the horror stories that have been posted here.
SBCregal Posted April 6, 2012 Report Posted April 6, 2012 i happened to be downtown hamilton the other day so i decided to stop at the service ontario office. i was in and out of the office in 15 minutes with my fishing, small game and deer tags for a total of 96 bucks. cant complain about that at all.
woodenboater Posted April 6, 2012 Report Posted April 6, 2012 (edited) Interesting thing about cc and online payments. Years ago when I was phobic about using my cc online, I relayed this information to the csr on the phone. They told me that they appreciated that but they were going to turn around and go online to finish my transaction anyways. So now I make sure I'm on a secure site and every now and then, cross my fingers. I'm sure it wouldn't be hard to spot (I check my bank acc'ts online) and dispute any fishy transactions and a good cc company will monitor your usage. I've been called by my cc company asking about overseas transaction while travelling in Australia. Made me feel good someone or some software was keeping an eye on things. So basically, if you're on the phone with a sales rep, chances are, your deal is being transacted online so you might as well cut out the middle man and do it yourself. Edited April 6, 2012 by woodenboater
BillM Posted April 6, 2012 Report Posted April 6, 2012 (edited) I'd be worried more about using my debit card at a shady gas station then I do using my CC online... Even if the worst happens, you aren't going to be the one footing the bill. I can't even count the amount of times I've used my CC online to purchase something.. Never an issue. Edited April 6, 2012 by BillM
Fish Farmer Posted April 6, 2012 Report Posted April 6, 2012 I talked to a MNR officer the other day, his explanation was "no excuse", if you want to drive, you make sure you have your plate sticker in time. Were going the U.S. way, weather we like it or not. We have all there stores here now.
hirk Posted April 6, 2012 Author Report Posted April 6, 2012 You're computer literate enough to login and use this forum, I don't think renewing your card online is that big of a stretch is it? I'm sure you were very well aware of the system being flakey, personally I wouldn't have even bothered going into a store and attempting to renew it with the horror stories that have been posted here. Notice I said "not everyone", I wasn't talking about myself Bill.
DMASSE Posted April 6, 2012 Report Posted April 6, 2012 should have went to GAGNONS, would have took you less than 5 minutes. We are all trained there and do hundreds of licences right now with Turkey and Deer, fishing small games etc etc CTC are not trained and its a guessing game. Dave
hirk Posted April 6, 2012 Author Report Posted April 6, 2012 The system was down Dave I don't think it had anything to do with the attendant. They are required to attend a mnr issuer class before selling them and be trained with the electronic system. She was on hold for 20 minutes due to high issuer call volume so its safe to say there are system problems.And I was going to go to Gagons but was already at ctc.
BillM Posted April 6, 2012 Report Posted April 6, 2012 Notice I said "not everyone", I wasn't talking about myself Bill. So did ya order it online and print the temp permit or what? :thumbsup_anim:
skeeter99 Posted April 6, 2012 Report Posted April 6, 2012 Bill not everyone is computer literate or care too use a CC online or even have one.As far as leaving it late? 1 day,1 week,1 month should it make a difference.The reality is I shouldnt have expected to be able to go to a issuer and get one I guess? should have went to gagnons LOL!!!
Rod Caster Posted April 6, 2012 Report Posted April 6, 2012 They still owe me 50 bucks and I haven't received anything in the mail from my Jan 1st purchase
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