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Anyone still waiting for their Passport???(NF)


Nemo

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Anyone trying to get a passport for March Break. We sent my daugters in before Christmas (Dec 20) and still have no news. Our VISA was billed two weeks ago but still nothing.

 

We also cannot get through to a live body on the phone. It just cuts you off.

 

We are travelling on Mar 11th and would hate to cancel the trip because we cant get her passport. That would be a drag.

 

Anyone know how to get in touch with the Passport Office?

 

Anything that has worked in getting this resolved?

 

Your thoughts suggestions appreciated.

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Yep fingers crossed PF.....

 

John, as for knowing about the requirement that is fine.

 

What p's me off is we follow the passport offices recommendations and accept their service level estimates (20 days) and then they unplug the phone (so to speak) and add 45 days to the estimate. If I had known this we would have taken it in and paid for the rush service. Is passport Canada going to refund my airfare etc?

 

Frankly not acceptable. Maybe I should do the same at tax time but I would probably find myself in court.

 

Just seems that taxes go up, service levels and accountability evaporate.

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Guys I don;t understand why so late for you...I've sent the documents for my wife's and my son's passports on Jan 16 and got them back on the 7 of Feb.

I went in person to the Mississauga office.

A bil longer then usual but about 20 days before they travel to Europe.

There is a trick to get to live operator - do not press the button to check status but go for "quaetions about your application" The person who answers can get you all the info.

 

Hope this helps Nemo and th rest of you still waiting...

 

Cheers,

Ice Fisherman

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Well tonight we called at 7:30 and instead of 1-1-1 we pushed 1-1-0. Get into a queue of 25. On hold for 35 minutes and got a live body.

 

They have no record of it and can't find it. They will call us back in 2 days they say when they find it.

 

Huh...

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