Terry Posted July 23, 2008 Report Share Posted July 23, 2008 so the rubber cover for the usb plug on my Garmin GPSmap76 cs came off and was gone and had trouble getting one ordered at the store I bought it from so I emailed Garmin on the email link on their website.. I had to give them my name, phone and address and what not..just to ask what is the part number and where I can buy one of these little things,,I hate giving out info, but it was simple enough... So a day later I get a reply from them We are sending you the part, thank you for being a customer .. dang..a day later it shows up at my house by courier free...out of there own pocket dang you can't bet that............ and I loved their products, before this...now...wow it's great that there are still companies like this one out there Link to comment Share on other sites More sharing options...
BillM Posted July 23, 2008 Report Share Posted July 23, 2008 There is a nice fella by the name of Mark who represents Okuma in the US. I purchased it from JB's and noticed on a US message board he was offering a free power handle. I PM'd him and asked if that offer was extended to his Canadian customers. 1 week later I got a new power handle in the mail Can't beat companies that do that little extra for ya... Link to comment Share on other sites More sharing options...
MrMike Posted July 23, 2008 Report Share Posted July 23, 2008 good to hear stories like this Link to comment Share on other sites More sharing options...
Terry Posted July 23, 2008 Author Report Share Posted July 23, 2008 yeah we hear so many bad accounts I figure it's time for a good one Link to comment Share on other sites More sharing options...
Sandbag Posted July 24, 2008 Report Share Posted July 24, 2008 Awesome service...nice to hear Cheers Craig Link to comment Share on other sites More sharing options...
Leecher Posted July 24, 2008 Report Share Posted July 24, 2008 Yeah going the extra mile for a client.....KUDOS Leechman Link to comment Share on other sites More sharing options...
misfish Posted July 24, 2008 Report Share Posted July 24, 2008 Thats how you keep yer customers. Some others could take a lesson from this. Glad to hear you made out alright bud. Link to comment Share on other sites More sharing options...
Rombo Posted July 24, 2008 Report Share Posted July 24, 2008 thats good to hear but i have never had a problem with any of my garmin equipment but now i konow the good service is there when needed. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now