FLEX ROD Posted June 29, 2015 Report Share Posted June 29, 2015 Help please, on Friday I was in the hospital having surgery and before I went in I gave my wife my phone, yes I know big mistake on my part. Anyway, long story the phone will not take the thumb scan and now tells me the back up password is incorrect so what now? I know that right now my choices are limited to basically having a factory reset done which means that I will loose all info this is not a great option as I will loose lots of pictures but that I can live with my biggest problem is I have all of my doctors appointments in my phone and to try to get all of that info will be challenging to say the least. Anybody have any suggestions on how to get around this before I go the reset route? Please, Thank you, FLEX Link to comment Share on other sites More sharing options...
npt1 Posted June 29, 2015 Report Share Posted June 29, 2015 Try this. Press and hold the Power Key and the Volume Down Key simultaneously for 7 seconds. Link to comment Share on other sites More sharing options...
FLEX ROD Posted June 29, 2015 Author Report Share Posted June 29, 2015 Thank you npt1, unfortunately tried it no such luck but many thanks for the suggestion. Any and all other suggestions welcomed as I really need that damn calendar as it has all my new doc info and schedule for upcoming cardiology appointments. Thanks FLEX Link to comment Share on other sites More sharing options...
BillM Posted June 29, 2015 Report Share Posted June 29, 2015 Google calendar? If so, log into Google via a computer and get your calendar dates that way. Link to comment Share on other sites More sharing options...
adam lancia Posted June 29, 2015 Report Share Posted June 29, 2015 (edited) Did you back your phone up with a Google account? If so, you should be able to log onto your Google account online and check things there. Bill, ya beat me to it. Edited June 29, 2015 by adam lancia Link to comment Share on other sites More sharing options...
FLEX ROD Posted June 29, 2015 Author Report Share Posted June 29, 2015 Urika, I have phone back and all data I am one happy man. Thank you all for the suggestions, I did not have it backed up to Goggle as I back up my phone monthly but have not had it yet for a month hence no back up, after being in the IT world for over 25 years, here is the killer, with focus on backup solutions I know the value of lost data. Needless to say my phone is being backed up as we speak!!!! Many thanks. A very happy FLEX Link to comment Share on other sites More sharing options...
BillM Posted June 29, 2015 Report Share Posted June 29, 2015 If you're using Google Calendar, it will sync automatically. No backup required. Link to comment Share on other sites More sharing options...
manitoubass2 Posted June 29, 2015 Report Share Posted June 29, 2015 If you're using Google Calendar, it will sync automatically. No backup required. Yeppers Link to comment Share on other sites More sharing options...
manitoubass2 Posted June 29, 2015 Report Share Posted June 29, 2015 Im I the only one that doesnt use that silly thumbprint thing? Link to comment Share on other sites More sharing options...
fishnsled Posted June 29, 2015 Report Share Posted June 29, 2015 Im I the only one that doesnt use that silly thumbprint thing? Nope. Read up on it and it seems to be hit and miss so I never loaded on the phone. Link to comment Share on other sites More sharing options...
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