Bass Pro Rods

[kyle7273]

I have, well had, a nice ultralight set up with a Pflueger President 6720 on a 5'6" Bass Pro Extreme rod. Well it broke on the first fish I caught with it. I only had it a short while and would like to return it for another but of course I can't find the receipt. How have you found their customer service for this type of situation. I realize they don't have to honour the warranty without the receipt and it's my own fault for loosing it but some places are a little forgiving sometimes.

[alexmedic]

Can't hurt to try.

 

I have returned a rod that broke, with a receipt though, and it was no questions asked.

[GBW]

I did an exchange on a broken BPS rod there with no bill of sale. The Manager On Duty is the person to talk to right when you walk in the door. Call before you go, ask who the M.O.D. is on the date and time you plan to go there so you can ask for them right when you get there.

[steverowbotham]

They're pretty good with their own brand.