To tell you the truth, I have no expectations when I go there. That way I cant be disappointed.
I have not had to buy anything major there, but when I did go to look at fishfinder/GPS combos and asked the guy behind the counter what the major differences were between Lowrance and Eagle, his comment was that Lowrance was more expensive. Well, I could see that because of the PRICE SIGNS on them. Thanks bud. I ended up having to search the web to get all my answers...stuff he should have known. It's not like it was busy there either....he was helping one guy...waited patiently for 10 minutes...he came over to me, gave me his non-answer and then walked away. I was astounded....but not terribly surprised after the fact. I ended up buying a unit that they BPS carried at Radioworld. Better service, better price.