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Unfortunately, I had my new Lithium FishHawk probe die recently so I contacted FishHawk on Tuesday Aug 26th. What happened next? 1) Fishhawk replied to my email requesting an online warranty information page be filled out. (Aug 26) 2) I replied the next day due to having to retrieve the serial number from the boat. (Aug 27) 3) Received email that the replacement probe and charger had been sent via FEDEX (Aug 28). A return shipping label would be included for the faulty part. 4) Received package plus the new probe holder for the charger today at noon (Aug 29) All I can say is "WOW". I'm getting older and grumpier and its pretty easy to complain about anything on the internet but I think we have an equal obligation to promote companies that go 100%. Yup, sucked the probe died but they took care of it Right Away!, not the usual 4-6 weeks...

Those are the best memories for kids!

Priceless

Very cool Chris. Grandkids are the best!

Nicely done ! One of the greatest pleasures in life is fishing with my grandkids. My grandson with a Smallie, that tested his tackle and his mettle, this past weekend. My pup (as usual) photo bombing the pic..

Awesome job .