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Posted

I've heard good things about these guys So I sent in a pair of reels 2 monthes back for service. Now I find I can't get through on the phone, sounds like I'm dialing a fax line after about 10 rings. Anybody visit this store or pass by it that could maybe give me a heads up as to wether its open or not. I'm getting a bit nervous, had hoped to have my reels back by now as one only needed a pawl. Heard all these good things about shimano service lately, this seems like a pretty lengthy turn around time by comparison...

Posted

I do mean Rockys in Orillia, yes, thanks. Guess I'll just have to be patient. Perhaps I've just been phoning them while they are away from the phone or something.

Posted

I have to go over to Orillia on Monday morning, if you haven't gotten an answer by tomorrow night PM me your phone number etc. and I'll drop by there and see what is going on.

Posted

Thanks Andy. Cliff, thanks, I'll try an email I've got and we'll see if that works. I may be in touch with you prior to Monday morning.

Posted

I just got high speed gears for my Revo Toro NaCl 61 the phone number I got for Rockys is:

 

705 325-3526.

 

Always get through calling this number.

Posted

Had a okuma reel defective that was sent there...came back in working order and I don't recall it being to long of a wait.

  • 2 weeks later...
Posted

Felt I should update. Spoke to Tyler at the store on Tuesday or Wednesday and received my reels back today(3 days later). They look good and appear to be functioning well. Overall wait seemed a tad long but I'm still happy.

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