muskymike Posted June 7, 2011 Report Share Posted June 7, 2011 I have a Shimano Stradic 4000FE from about 13 years ago or so. Yes, its on the larger side for spinning reels, but its been a fantastic reel. The bail arm is made of plastic on the older models and my line has actually cut into it. Now my line continually catches and it will fray any line that touches it, including PP. My question is, should I contact Shimano customer service to obtain the part, or should I call up Aikemans or another repair shop which is similar? I am living in Perth, so anywhere in Ottawa would be good, or Hamilton, as when I go and visit the friends and family I can stop and pick it up. I have no clue how much this little piece is going to cost me. I will be replacing the part as well. I can take a pic if you guys want to see what i am talking about. The part number is 4823. I have the exploded view, but that's it. The reel is discontinued. Thanks for any help at all. Mike Link to comment Share on other sites More sharing options...
BillM Posted June 7, 2011 Report Share Posted June 7, 2011 I contacted Aikemans to order a part for my Calais. Took my credit card info over the phone, got the park in about a week and a half. Link to comment Share on other sites More sharing options...
muskymike Posted June 7, 2011 Author Report Share Posted June 7, 2011 I contacted Aikemans to order a part for my Calais. Took my credit card info over the phone, got the park in about a week and a half. What parts did you order Bill? I am curious if its going to be plastic like the original part or if I can put on the metal arm that came with the newer model. Link to comment Share on other sites More sharing options...
BillM Posted June 7, 2011 Report Share Posted June 7, 2011 I ordered the tension adjustment knob and all the other bits that fell into the lake when it popped out Link to comment Share on other sites More sharing options...
kickingfrog Posted June 7, 2011 Report Share Posted June 7, 2011 I ordered the tension adjustment knob and all the other bits that fell into the lake when it popped out I can guess what you said when that happened. Link to comment Share on other sites More sharing options...
HTHM Posted June 7, 2011 Report Share Posted June 7, 2011 I ordered the tension adjustment knob and all the other bits that fell into the lake when it popped out I can guess what you said when that happened. Something like, "Well I guess that knob is past tense now..." Link to comment Share on other sites More sharing options...
Jer Posted June 7, 2011 Report Share Posted June 7, 2011 Service depot for Shimano is in Peterborough. Not really out of your way on the way to Hamilton. Link to comment Share on other sites More sharing options...
muskymike Posted June 8, 2011 Author Report Share Posted June 8, 2011 (edited) Service depot for Shimano is in Peterborough. Not really out of your way on the way to Hamilton. Is there a service desk? Or is it strictly mail in only? like Apple... Edited June 8, 2011 by MuskyMike Link to comment Share on other sites More sharing options...
Jer Posted June 8, 2011 Report Share Posted June 8, 2011 Is there a service desk? Or is it strictly mail in only? like Apple... You can just walk right in...around the back of the building. Link to comment Share on other sites More sharing options...
muskymike Posted June 8, 2011 Author Report Share Posted June 8, 2011 You can just walk right in...around the back of the building. Perfect, I may have to give it a shot. Thanks Jer. Link to comment Share on other sites More sharing options...
GoneFishin Posted June 8, 2011 Report Share Posted June 8, 2011 I phoned up shimano looking for a pawl cap and the guy shipped me a new shiny metal one for free With the size of the package it came in I don't see them charging you for shipping either lol, but if your around the area just stop in. Link to comment Share on other sites More sharing options...
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