kemper Posted November 17, 2009 Report Share Posted November 17, 2009 Last week I busted my Raven float rod, about a foot up from the bottom of the tip section. Fearing my fall season was toast I sent it in for warranty from Kingsway Tackle in Guelph. It was shipped out from Kingsway last thursday, and I have it in my hands today with a brand new tip section. Cost me $30 bucks. Awesome if you ask me, I have dealt with warranty issues with alot of companies and this was by far the best experience I have ever had (it once too me 6 months to get a reel from Okuma). Thanks Raven, Its stuff like this that keeps customers around Link to comment Share on other sites More sharing options...
highdrifter Posted November 17, 2009 Report Share Posted November 17, 2009 That's awesome Kemp!! A rod company who understands us.. Was the 30 bones for shipping or cost of the replacement?? cheers HD Link to comment Share on other sites More sharing options...
blaque Posted November 17, 2009 Report Share Posted November 17, 2009 IM in the exact same boat.......only im in the states. Hope all goes as well for myself Link to comment Share on other sites More sharing options...
Jet Posted November 17, 2009 Report Share Posted November 17, 2009 Great to hear Raven continues to stand behind its products. Kemper, how did you break your tip section, if you don't mind me asking? Link to comment Share on other sites More sharing options...
kemper Posted November 17, 2009 Author Report Share Posted November 17, 2009 That's awesome Kemp!! A rod company who understands us.. Was the 30 bones for shipping or cost of the replacement?? cheers HD Was for the replacement part. Great to hear Raven continues to stand behind its products. Kemper, how did you break your tip section, if you don't mind me asking? I can't quite decide if it was my fault or the rod just blew up...I was fishing up tight to a big limestone wall and had just landed a beauty bow, rod may have (probably did) come in contact with the rock behind me during the fight. Next cast the tip blew up. That said I have heard the IM6 is known for that...but I have used (abused) it for a while and this was the first problem Link to comment Share on other sites More sharing options...
Sebastian Posted November 17, 2009 Report Share Posted November 17, 2009 My im6 has 500 scratches and nicks on it and hasn't blown up. It's a solid rod. I broke a 13'6" years ago and it was my fault. It is a great rod. Link to comment Share on other sites More sharing options...
l2p Posted November 18, 2009 Report Share Posted November 18, 2009 raven has nothing but thumbs up from me! broke my im8 twice 1 time fish broke i unno how and snd time my fault 100 % both times raven replaced no questions asked... ive also lost the center screw for my vectra and apon emailing a raven rep with the story of what happend i get a new one in the mail no questions asked... raven FTW! Link to comment Share on other sites More sharing options...
justin elia Posted November 18, 2009 Report Share Posted November 18, 2009 Paul Almaza from Anglers International does a great job for Raven. I doubt many people have had bad experiences with their customer service. Link to comment Share on other sites More sharing options...
troutologist Posted November 18, 2009 Report Share Posted November 18, 2009 Agreed Paul has hooked a few people I know up as well. I haven't broke a Raven rod yet....though a particular fish on the Manistee did everything in its power. Link to comment Share on other sites More sharing options...
BillM Posted November 18, 2009 Report Share Posted November 18, 2009 Kemper, time to get a back up man! Link to comment Share on other sites More sharing options...
fishinguypat Posted November 18, 2009 Report Share Posted November 18, 2009 you call $30 a good deal ha Link to comment Share on other sites More sharing options...
tributaryhunter Posted November 18, 2009 Report Share Posted November 18, 2009 raven is a company to deal with, plus their products are excellent as well, and good selection Link to comment Share on other sites More sharing options...
kemper Posted November 18, 2009 Author Report Share Posted November 18, 2009 Kemper, time to get a back up man! I have one....actually I have two but they just don't cut it when I fish the bigger water out here. The east tribs are fine but the bigger ones not so much you call $30 a good deal ha In fact I do, lets weigh the options.... Buy a totally new rod all by myself... $250 BASE Wait months to get a free replacement that is never the one youre actually supposed to get....no thanks Pay the $30 and be fishin again in a week.... Sweet deal! Link to comment Share on other sites More sharing options...
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