I hear and feel for ya,been there done it!If I remember correctly we are in the trade!
3am night call on the 401 minus 30 or so, engine down and the driver is an ,guess what,See ya bud! Have fun!Thats what I did!
As soon as I hopped into the service truck to leave,guess what,they are nicest guys on the planet!
A little smile,grin and a glare usually does the trick for me!I dont pay attention to them esp comments!I have a system that works both ways,everyone is happy!No matter how hot or cold it is!
IT WORKS!!!!!!And respect is gained right a way!No matter what!!!!
Just happened today to me,I shut down three guys!Their units fixed in a jiffy,they left Happy!