Yeah everyone dumps on LB's....blah blah blah.....what do you expect, a red freeking carpet and several bikini clad babes to help you with your purchase?
Bottom line is they have lots of stock and where can you get someone to match their prices and be right in the middle of the city? Do a little research on your proposed purchase and then you won't have to rely on a salesperson...it's not rocket science...but if you ask you will get what you need.
Personally I have had nothing but positive experiences and know the manager well and most of the staff and contrary to some opinion they are decent folks who care about the customers.
Bits and baits, bennets, paddletales all offer fishing gear and such so you do have a choice...so take it and be prepared to spend more. I visit Gord at B&Baits once in a while and always make a purchase because they have some stuff lb's doesn't.
IMO if you need to have your ego stroked while making a simple reel or rod or bait purchase then no one will satisfy your needs.
Ottawa would greatly miss the services of Lebarons so be careful what you ask/wish for.
On the other hand give your money to the americans through BP and you can't even order through the Canadian outlets without it coming from the States.....whatever!!!