hotsky Posted September 26, 2012 Report Share Posted September 26, 2012 (edited) I have a Fenwick Eagle GT rod that has a broken off ring/eye. I called the store I bought it from and they said eyes aren't covered by the warranty. And they would charge $25 to replace the eye so it might be better just to buy a new one. :/ btw I found this on Fenwick website: "Rods NOT covered under warranty may also be submitted for replacement for a nominal fee. Please contact us directly for details." Looks like Canadian repair center is in Brantford which is only half an hour from me. Anyone dealt with them? Edited September 26, 2012 by Gray_Wolf Link to comment Share on other sites More sharing options...
miller Posted September 26, 2012 Report Share Posted September 26, 2012 most shops will take a $20 shipping fee and hand you a new rod over the counter if they have it in stock, if not they can usually send it out. As for a $25 charge to put an eye on thats fairly steep i believe most places offer that service for less Link to comment Share on other sites More sharing options...
Garnet Posted September 26, 2012 Report Share Posted September 26, 2012 $25 to replace a guide. Go some were else. Local to me $5. Link to comment Share on other sites More sharing options...
mercman Posted September 26, 2012 Report Share Posted September 26, 2012 That sounds about right.Replaceing a tip top guide on my Compre.Part is 13 bucks, figure the glue, wrapping,clearcoat and the guys time....Sounds just about right. Link to comment Share on other sites More sharing options...
Nipfisher Posted September 26, 2012 Report Share Posted September 26, 2012 I have a Fenwick Canadian Methods Specialty Action Series Walleye casting rod that I purchased about 2 years ago. Last month it snapped near the top of the rod. I did not register the rod for warranty but I still have the doccumention that came with the rod. Fenwick offers "Lifetime Accident Replacement Program" Fenwick will replace the rod at 55% discount from current suggested retail price + $10 S&H. I will be contacting them in Manitoba this week. Gray_Wolf, what is the contact info for the location in Ontario? Link to comment Share on other sites More sharing options...
hotsky Posted September 26, 2012 Author Report Share Posted September 26, 2012 Fenwick Warranty Service 131 Savannah Oaks Drive, Unit#1 Brantford, Ontario N3V 1E8 (519) 750-0100 I had to replace a tip guide on other rod, Kingsway sports in Guelph did it for me for $5, but it seems easier than replacing guides below the tip. I called the number and was told I'd have to pay 50% of the price plus ~$11 shipping. I got the rod on sale for $40 but their price is $60 so it'd cost me about same as what I paid for it new and that's if I bring it in. Not sure if it's worth it... Link to comment Share on other sites More sharing options...
mercman Posted September 26, 2012 Report Share Posted September 26, 2012 Fenwick Warranty Service 131 Savannah Oaks Drive, Unit#1 Brantford, Ontario N3V 1E8 (519) 750-0100 I had to replace a tip guide on other rod, Kingsway sports in Guelph did it for me for $5, but it seems easier than replacing guides below the tip. I called the number and was told I'd have to pay 50% of the price plus ~$11 shipping. I got the rod on sale for $40 but their price is $60 so it'd cost me about same as what I paid for it new and that's if I bring it in. Not sure if it's worth it... nope.....................chuck it. Link to comment Share on other sites More sharing options...
bare foot wader Posted September 27, 2012 Report Share Posted September 27, 2012 I see you're in hamilton....not too far from Spiel or you could try wrapping a guide yourself, first job won't be pretty but it'll get the job done Link to comment Share on other sites More sharing options...
JCRG Posted September 28, 2012 Report Share Posted September 28, 2012 I broke my eagle GT this year also, still have to call them but if they ask for 50% + shipping, I'm not gonna get it replaced. If this is the case you can have my broken rod and take the guides you need, let me know if you want it. Link to comment Share on other sites More sharing options...
hotsky Posted September 28, 2012 Author Report Share Posted September 28, 2012 Thanks for the offer, which Eagle GT model is it? what broke on it btw? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now