Yeah they offered me about 33% of what they owe me. But I won't accept that. I want my full payment. The way they work is to deny and hope that no one will fight it. I still may put out for a class action suit as I'm sure it was more than just a couple of people that xwrp has screwed over. I even found some of their training slideshows that give an example of a situation where a customer goes over the km but are still eligible for a refund. they state in the slideshow that the customer just has to wait for the 5 year anniversary of the warranty to receive the refund. slide 45 of this slideshow here: https://www.slideserve.com/brendy/today-s-market
The xwrp guy pretended that he was trying to help me in the beginning. saying that he would do what he could and go to bat for me. complete Bull When I told him he would be going to court he said no problem. I don't yell at people, but he had me close to doing it. either way I know I will win, it just sucks that I have to go through all the effort to do this when it should have been a simple here's the info, here's your refund.