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Mbshizzie how did you deliver the claim to the company? Did you bring it there personally?

I read the paperwork completely. The wording does not say that it would be invalid if you go over100k. Furthermore, the signed letter that I have by the dealership and the slideshow also contradict what the xwrp company is saying. xwrp is scamming people 100%. The original company went bankrupt and this new one is trying to save money by defrauding people. You are not being devils advocate if you are uninformed yourself.

Let me know how it all goes. I still havn't gone through small claims court for this as it was making me so angry I had to stop for a while. But there is a 2 year limitation period. I'm planning on going via this route soon. I will be using the letter given to me by the dealership that states mileage is not a reason to deny my refund and the slideshow that I posted as well. I intend to get 100% of my refund.

I'll be going to a lawyer for 1 reason. It won't go to trial. The company knows that they will not win, therefore they will settle. However, I believe that it will require being served with a plaintiff's claim drafted by a legal representative. I say this because I personally have sent them a letter of intent and their response was to offer me 33% of the amount owed. Keep in mind that I have gone to school to draft these letters. Once they receive the letter from an actual lawyer they will settle.

Well I would go to a lawyer at the first sign of them fighting you. Trust me they do not want to honor this warranty. I still havn't sent this off to my lawyer. I know they will lose in court though. I have even found more information on the internet to back my claim. The biggest hurdle will be the actual serving of the claim to the company.

Yep it was Walter who was pretending to help me out too. And same dealership that you dealt with, Waterloo Dodge is where I bought my van. Don't even get me started on the bait and switch that they pulled when I bought my van. That was a nightmare so I shouldn't have expected anything else. However, will say that the lady who sold me mine did at least write a letter for me explaining that the warranty was sold to me under the premise that mileage would not void the warranty. This guy Walter is just a real tool. He really made me mad. I know that if I were to go to a judge with my information I will win the case so as soon as they receive the plaintiff's claim for small claims court they will most likely offer to settle. However, I will take nothing less than 100% of what they owe me. I won't let them get away with the crap they have been trying to pull on so many customers.

and did you get the refund through xwrp or did the dealership get it for you?

Yeah they offered me about 33% of what they owe me. But I won't accept that. I want my full payment. The way they work is to deny and hope that no one will fight it. I still may put out for a class action suit as I'm sure it was more than just a couple of people that xwrp has screwed over. I even found some of their training slideshows that give an example of a situation where a customer goes over the km but are still eligible for a refund. they state in the slideshow that the customer just has to wait for the 5 year anniversary of the warranty to receive the refund. slide 45 of this slideshow here: https://www.slideserve.com/brendy/today-s-market The xwrp guy pretended that he was trying to help me in the beginning. saying that he would do what he could and go to bat for me. complete Bull When I told him he would be going to court he said no problem. I don't yell at people, but he had me close to doing it. either way I know I will win, it just sucks that I have to go through all the effort to do this when it should have been a simple here's the info, here's your refund.

I'm currently fighting with xwrp over the exact same thing. I have been denied for several reasons. The last one says I went over the mileage, however it was sold to me stating that it can only expire by time. So if I went over 100k before five years I still can claim the refund but I have to wait until the 5 year anniversary. I even have a letter from the dealership stating that this was the terms that i agreed to. So I'm going to take xwrp to small claims court. I will be filing sometime this month. I just need to get some input from a paralegal to help me with the claim. Have you resolved your issue yet?