Jump to content

Recommended Posts

Posted

It takes a special personality to be able to deal with such a wide range of customers under ever changing conditions and keep everyone reasonably satisified. The good operators are the ones that have that ability, or at least they make you feel that they have really tried!

 

Understanding that for many this weekend trip they are on is a once a year thing and many have had to save just to be able to do it. Naturally they want it to be something special so when you run into an operator that isn't willing to go out of their way to make this the weekend you've dreamed of, well it kind of leaves a sour taste in your mouth. Saddly, from the reports I have read so far Snowfari is one of the operators that view customers as a nusiance and all they want them to do is hand over money and shut up.

 

Will their reputation put them out of business? Not likely, there will always be the uneducated or the first timers that don't know any better. It is a shame that many will be turned off from the experience and may never venture out on a trip like it again.

Posted

Well the kijiji ad for an icefishing bungalow business in NorthBay happens to have the same phone number as Snofari.... :whistling:

 

Good report...as others have said, having the bungalow in a poor location doesn't make sense. Great example of how attitude makes or breaks a trip.

Posted

Well the kijiji ad for an icefishing bungalow business in NorthBay happens to have the same phone number as Snofari.... :whistling:

 

Good report...as others have said, having the bungalow in a poor location doesn't make sense. Great example of how attitude makes or breaks a trip.

 

It would be great to see someone take over that business, and, run it properly. Alot of damage has been done, so obviously a name change would be the first order of business. Like others on here have mentioned, it truly is a customer service venture.

Posted

It would be great to see someone take over that business, and, run it properly. Alot of damage has been done, so obviously a name change would be the first order of business. Like others on here have mentioned, it truly is a customer service venture.

 

Yes, and it would make a lot more sense to delay renting huts out by a week or two and then putting them in locations where the customers are more likely to catch fish. True you might loose one or two weekends of revenue but you would build a client base that would come back year after year and a reputation that would keep your huts full all the time.

 

You could probably raise your rates a bit to compensate for the lost weekends at the beginning of the season. Most of the people I know would gladly pay an extra $25.00 for a weekend if they knew they were likely to get some good fishing in as opposed to catching mud puppies all night.

  • 2 weeks later...
Posted

was driven by them on my way out this week-end, their huts are way too close to shore(almost seems like you've just left the shore) was told they never move their huts all season, we were taken out approx 5 kms past their location and put on fish. What they are best at is advertising on the net

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recent Topics

    Popular Topics

    Upcoming Events

    No upcoming events found

×
×
  • Create New...