solopaddler Posted February 21, 2011 Author Report Posted February 21, 2011 Just curious Mike, but did you take it back to wherever you bought it for either a replacement or refund ?? It was purchased from BPS online.
Cudz Posted February 21, 2011 Report Posted February 21, 2011 It was purchased from BPS online. Jaydub bought a reel from bps online and had the exact same problem with his and he took it back to bps in vaughn and they exchanged it without question
thesarge Posted February 21, 2011 Report Posted February 21, 2011 So just to clarify... 1. You talked to a bunch of different folks and - low and behold - Abu (the company that made your reel) was the only one to reply? Sounds reasonable so far. 2. They recommended someone to take it to... still good... we're unsure if you bothered to phone that company in Orillia to inquire as to how the process actually works with Abu products brought in for repair... still on the right track? 3. Your friend is now in on it, badgering a poor Rep for some odd reason. Not sure if he was in Malaysia turning screws on your particular reel but alas, he may be the one to blame. And 4. You haven't seemed to bother trying to bring it back to where you bought it... a big box company that is typically worth their weight in salt when it comes to returning stuff... Good luck I guess... try Shimano next time maybe?
TroutnMuskieHunter Posted February 21, 2011 Report Posted February 21, 2011 Great minds think alike....
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