Chugger Posted March 24, 2009 Report Share Posted March 24, 2009 Hey Guys, Haven't posted in a while but I was impressed with this so thought I'd share. I went to the Toronto Sportsman show on Sunday and decided to buy a new downrigger. Grimsby tackle didn't have the mounting plate I needed for it but the walker rep was on hand to tell me he'd personally send me the part. I was skeptical (seems to me I wasn't always as skeptical as I am these days....sad really) So I bought the rigger and the plate and gave Graham (walker Rep) my card in the hopes that I'd see the plate at some point. Well doesn't the thing arrive today in my office. Two day turnaround....now that's impressive in my books. I often read stories on the board about terrible service, so I thought I'd throw up an example of great service. Going forward I'll be buying walker products when I'm in the market.... Cheers, -Graeme Link to comment Share on other sites More sharing options...
steverowbotham Posted March 24, 2009 Report Share Posted March 24, 2009 Graham has been a tournament partner of mine for about 5 years now, great guy, he will always go out of his way to help. Link to comment Share on other sites More sharing options...
Terry Posted March 24, 2009 Report Share Posted March 24, 2009 always great to hear bout good service Link to comment Share on other sites More sharing options...
sonny Posted March 25, 2009 Report Share Posted March 25, 2009 Ya know,,,i wasn't going to reply untill i thought how easy it is to complain about things rather then congratulate....cheers to walker choosing good representatives!!!! Link to comment Share on other sites More sharing options...
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