KawarthaGuy Posted October 18, 2015 Report Share Posted October 18, 2015 So I bought this fishfindr in Oct '14 and in July it starts on the fritz. Call up Sail and they say, bring it in (OK). Take it to Sail and they don't have a clue - call a guy over from fishing - no clue. The clerk in Returns says call Johnson in Burlington as they do servicing. Call Johnson and the say call Bay Distrubutors in North Bay. North Bay!! 1-800 number , alright!! Finally talk to a George at Bay Distributors and he seems to know what to do. Says you ship it up, we fix it and we send it back. Sure enough, 2 weeks later it arrives via courier re-packed in the empty water bottles I used to pack it with. Good as new!! Long story short - got the service and product knowledge I expected from Sail. Good thing Humminbrird has a company like Bay Distributors lookin' after their service. Walleye Guy Link to comment Share on other sites More sharing options...
lew Posted October 19, 2015 Report Share Posted October 19, 2015 The customer service at Bay Distributors is 2nd to none. Great folks to deal with. Link to comment Share on other sites More sharing options...
can u fish Posted October 19, 2015 Report Share Posted October 19, 2015 I have also dealt with bay distributors in the past and have always had great service. Link to comment Share on other sites More sharing options...
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