bronzeback Posted November 26, 2009 Report Posted November 26, 2009 I contacted Humminbird regarding the support cable issue as I had read about it not allowing the transducer to hang straight and give a true bottom reading. This was their reply: Thank you for contacting Humminbird for your fish finding needs. We greatly appreciate you purchasing one of our units and will strive to assist in any questions you have on our products. The support cable that comes with this system will not hold the transducer at an angle if installed properly. Several customers that have experienced a tilt to the transducer are those that have pulled too much slack out of the cable when securing it and will cause the transducer to tilt. Please let us know if further assistance is needed. For further information on this or other Humminbird products please feel free to contact our Customer Resource Center at 1-800-633-1468 to speak with a Customer Service Representative. Our hours are Monday thru Friday 8:00 a.m. to 4:30 p.m. and Wednesday 8:30 a.m. to 4:30 p.m. Kindest Regards, Dawn Turner-crc Techsonic Industries Customer Service Department 678 Humminbird Lane Eufaula AL 36027 1-800-633-1468 8:00-4:30pm - Central Time - Mon-Fri
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