offshore phone support

[crusty]

Just thought you folks may want to here this.

A possible solution to trying to get phone/tech support from someone who speaks English is....

Ask for help in French!

9 out of 10 times you will be transferred to someone in Montreal as opposed to Bangladesh

There should be at least one bilingual person who can help

This trick should work on all multinational company's who offshore their phone support

 

Finally I don't have to lose it, every time I call

[Gerritt]

Funny you should mention that.. just the other day I had to call Bell to have my grandfathers internet account unlocked..(new subscriber) and after all the security stuff she started asking me about the weather here... so I told her I asked her what her weather was like... she said +30!!!! I nearly had a fit!!! here it is -20 and wasnt expecting her response... I asked her where she was... she told me he was in India... seems even mah bell has moved offshore.

 

Gerritt.

Edited February 2, 2007 by Gerritt

[crusty]

Yep, a friend of mine was a victim of downsizing when the move was made.

So I may sound a little bitter.

[Gerritt]

it is a shame..... but welcome to the global economy..... that is a whole topic in itself....

 

 

 

So have you been out fishing lately??

 

Gerritt.