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Everything posted by Big Cliff
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LOL, this is too much fun, I haven't got a clue who any of the players are, don't know squat about the teams, I just look at the list and pick a team based on if they are at home or not and what the odds are (my own special formula) and I am tied for first place in the Billy Bob pool and one of only three left in the survivor pool. Not bad for a Canuk eh?
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Sears Customer Service (or lack there of)
Big Cliff replied to Big Cliff's topic in General Discussion
You in the market for an appliance or anything else for that matter? I publish good and bad experiences because most of the people on this board are friends. I want them to know when a supplier gives me good service but I also let them know when a supplier doesn't. Now if you don't want to take advantage of my experiences, feel free to make your own choices. Need a fridge, stove, freezer? Call Sears, I hope your service is better than we got from them. Good luck but don't say you weren't warned! BTW paul, I will get that information for you tomorrow morning, I am too sore and tired to move that sucker tonight LOL. -
Sears Customer Service (or lack there of)
Big Cliff replied to Big Cliff's topic in General Discussion
Poulin/Craftsman/ John Deer, so many of them are all made in the same place today, China. Nothing wrong with that but my suggestion is go buy one from a local dealer. They will fill it with oil, they will put gas in it, they will start it for you and show you how it works and if you have a problem they will help you with it. Around here anyway, the big box stores give it to you in a box, you go home and set it up. You go home and put oil in it, and if you do have a problem they tell you to take it to the local dealer or you leave it with them and they take it to the local dealer. In either case you aren't going to get the same kind of service that you will if you buy it from a local dealer in the first place! Usually price is very close if not the same! -
Sears Customer Service (or lack there of)
Big Cliff replied to Big Cliff's topic in General Discussion
Now THAT is customer service! Take care of your customers because without them you don't have a pay cheque! Why is it that so many companies cry the blues about how bad business is and they treat their customers like they are a nusance. BTW, how hard is it to change the thermostat on a Kenmore side by side fridge freezer? I may try my hand at appliance repair next! -
Sears Customer Service (or lack there of)
Big Cliff replied to Big Cliff's topic in General Discussion
Well, then they should change their message to "we don't really give a crap about your call but if you are willing to hang on long enough someone might eventually come on the line to see if you are still stupid enough to wait!" instead of telling me 50 times that my call is important to them and please stay on the line for the first available operator"! We tried hiring a local tech (supposedly reputable) when our washing machine broke down a couple of months ago, he told us that the problem was in the computer module and it was going to cost us about $250.00 to fix it but he would have to order the part (it was an LG). So we told him to go ahead, (trying to deal with LG wasn't much better than dealing with Sears)! A month later when we called to find out what the status was, they couldn't even find the order for the part, someone had lost it. So we called Sears Appliance repair. The tech came out, checked it over and found that one of the drumb supports was broken and that the brgs. and shaft were shot. Estimated cost to repair it, $500.00. the next day I went to CTC and bought a brand new Inglis front loader for $599.00. Got a $30.00 CTC gift card, defered payments and no intrest for a year (oh and they even threw in a $3.00 Tim's card to boot). I built, from the ground up a very successful business, turned out to be the largest of it's kind in Canada. We never used an automated system other than outside normal business hours and only then to let people know what our business hours were. If a phone in our office rang more than three times without someone answering it, someone got told about it! Even if it was only to tell the customer they couldn't answer the question but they would have someone call them right back (that return call became a priority). When we told a customer we would call them back we also told them when we would call them back, even if we could only give them an update on the status of what we were working on for them, they got called back! My staff were trained from day one to never say "No or we don't or can't do that". I had customers that needed parts or product delivered TODAY! We almost always made it happen, special couriers from overseas, trucks chartered from Montreal to Wellend, items delivered to places I sometimes had never heard of! We would tell the customer what it was going to cost to do what they needed and then the choice became theirs. If it could be done, we would make it happen! Over the years, many of my customers came to know and trust me so much they wouldn't even ask for a price on things, they would send me a blank purchase order listing part numbers and quantities, they always knew I would give them the fair market price and if there was going to be any delay in delivery I (or one of my staff) would call and let them know. By the time I sold the Company in 2003 (big mistake on my part)we had orders coming in from countries I hardly knew existed! We were shipping items manufactured in the US back to end users in the US, and manufacturers were calling us to ask if we would consider handling their product line for them. What was so special about us? What made us the GoTo company in Canada (and other countries)? Customer Service, fair prices, and quality products! With all these big CEOs getting paid all these big bucks, why isn't someone smart enough to clue in on this? Why do we have to put up with the Bell Canadas, Sears, banks, and so many other companies that treat us like a pain in the ass? Like they are doing us a favour by letting us do business with them! Ok, I guess I've vented enough and no, Sears or their rep (Parts Express) Still hasn't called back. -
Sears Customer Service (or lack there of)
Big Cliff replied to Big Cliff's topic in General Discussion
Now that was good! Guess they must have settled out of court though because as far as I know it is still called the Sears tower LOL -
so two weeks ago our fridge starts acting up, I call Sears non customer service. After 30 minutes of being on hold listening to a message about how important my call is and to please remain on the line, I finally got through to a person who aranged a service call. The technician called us back, told us he had to get the part and should be here (last Wed.). So this morning after no word from the technician and the fridge still not working properly, I called Sears again. This time I was 45 minutes on hold before I finally got to talk to a non customer service person. I explained about the fridge, she said she would look into it and call me back later today. I also asked if her supervisors were aware that people were being kept on hold for 45 or more minutes to finally get to talk to someone, she assured me that they were and said it must be very frustrating. NO kidding! So if you are thinking of buying anything from Sears just be aware that if you need service you are probably going to get a lesson in frustration along with your purchase.
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Ok, I have a question regarding music downloads
Big Cliff replied to Big Cliff's topic in General Discussion
Ya, I just figured our how to buy the individual tracks that I want from iTunes. To be honest with you for what it costs and how easy it is to do, I think I'll probably just go that route. I have already loaded the songs from every CD that we have purchased over the years there were only about 10 songs Sue wanted that we didn't already have. Thanks again gang! -
Ok, I have a question regarding music downloads
Big Cliff replied to Big Cliff's topic in General Discussion
Thanks gang, a lot of really good replies and information! -
Sue just turned 65 and she loves music. We have bought countless CDs over the years, in many cases we have bought a CD for just one song on the whole thing. To be honest I think that sucks, I pay for a bunch of crap that I don't even want. For her 65th birthday I bought her an Ipod classic 160 and I have been trying to put her favorite songs on it for her. There use to be a sight called limewire but from what I understand, they are closed down but what I would like to know is; are there any sites that I can get MP3 files from either for free or for a reasonable price? please PM me if you can help. Thanks! Cliff
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Thanks for the heads up but I don't really need investors, i have that covered. What I really need right now is to make sure there is a market for the product in the hunting/fishing industry and if there is then to get the word out. I am very pleased that so many people have PMd me with offers to help in what ever way they can! I am still looking for more. A chance to evaluate a product for free and let your readers know about it I think has some merrit. I am not offering any form of compensation for writing or getting published the product reviews, (although if you like the product I might be able to arange some free samples from time to time LOL) I just want straight up honest product evaluations.
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I have sold a few items in the classifieds here over the years, never had any trouble getting my asking price. If the price is fair and the quality is good then it should be a win win for both parties.
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Well in this case Cliff, someone that does get articles published in fishing and/or hunting publications. I can provide some free samples but am hoping that if the product preforms as it has with my experiences that the publicity will help me with future marketing of the product. The most important thing to me here is Good or Bad, I want the results to be known publically! I am not putting any restrictions on what does or does not get published other than I would appreciate an opportunity to proof the articles strictly for accuracy! Once I have more feed back I may even want to advertise it right here on OFC (with a discount for members obviously LOL) but first lets make sure it is marketable!
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I have access to a product that I think has a lot of potential for both hunters and fisher persons. I would like to have a few people evaluate it for me and write about their experiences. I have done my own testing on it and am VERY impressed with the results but would like the honest opinions of a few professionals. Please PM me if you would be interested in evaluating the product and writing about your findings.
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I guess that would mean your goose would be cooked!
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Check your PM folder, it must be full, just tried to send you a PM and got an error message saying you couldn't receive any more PMs.
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First of all, is your gf OK? Second, she should have called the cops right then and there. Rear ending someone is an automatic charge of careless driving which is a serious charge (usually reduced to following too close in court). That way if the other driver (in front of your gf) ever did file a complaint, he could have been charged with leaving the scene since he didn't stick around. Was there much damage to the front of your car? It will be interesting to see if the person that rear ended your gf actually did go to the police and file a report, I doubt it, she was at fault! Call the police and find out now, I assume your gf got all the required information, call your insurance company and ask them what they need from you. You should be ok, uninsured motorest coverage is standard in Ontario I believe so as long as your gf can prove what happened you should be fine. Let us know how this plays out, it will be interesting!
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Everything is easy when you know how! That was a good video! Billy Bob, you You scared the crap out of me when I saw the title of your post, I thought you ment your new pup not some stupid truck! Oh well, with a little luck you'll have those rotors off in no time now!
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Yup, first thing I would do is change the fuel filter based on the fact that it happened to you on a return trip. But it could be as Wayne suggested or an air leak. My bet would be on the fuel filter though.
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You can always fish another day but time not spent with family can never be replaced! I had a similar situation when my family was younger and didn't hunt or fish for almost 10 years. Once my family was grown to the point where they had their own intrests; girl friends/boy friends, a wife with hobbies of her own, I was able to get back into it and enjoy it even more. I really do hope that you will still stay in touch around here, this board is a lot more than just fishing, we are a family and you have been an important part of it. Do what you have to do but please don't forget us, I know many on this board won't forget you!
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LOL, I didn't get a lot of sleep last night, good call Roy You just won that OFC sticker that you promissed me last year but don't worry I'll win it back from you again at some point!
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I have never seen anything like it! The lightning flashes were almost constant with multipule flashes going so often it was almost like day light out there. It started about 11:30 pm and went on until midnight. We must have been right under the Eastern edge of it because when I looked to the West you could still see the stars shining. It was absolutly beautiful and I stood out on the deck for most of it just enjoying the light show. It only rained here for about 5 minutes and power flickered a couple of times but that was it for here, hope no one had any damage!