BowSlayer101 Posted June 2, 2014 Report Share Posted June 2, 2014 Hi guys, i recently had a simax rod of mine brake after a fight with a small carp, shouldn't have broken as it was a med/heavy rod and i was taking my time with the fish, it wasn't very big either. The main reason i am posting is because i am trying t get a hold of them for the warranty, the warranty email and number they gave me is fake and is not working, i am wondering if anyone knows how to get a hold of them? I am quite disappointed with them at the moment, i thought they would have better customer service., thanks for any help. Link to comment Share on other sites More sharing options...
musky_hunter Posted June 2, 2014 Report Share Posted June 2, 2014 Hi BowSlayer101, please give a call to 905-479-3999 and they will take care of your warranty needs. Link to comment Share on other sites More sharing options...
BowSlayer101 Posted June 2, 2014 Author Report Share Posted June 2, 2014 (edited) thank you for the info! Will give them a call right now. Edit: they said that apparently the exclusive series was discontinued and that they can give me the wizard for 25 bucks extra if i come to their Markham office, only thing is that its 60 bucks cheaper than my rod so I'm not sure what the point is in that, on a side note, does anybody know what i can do about a broken bottom section. Its broken at the connecting piece, connecting piece is gone , other than that its in good shape as is the upper section, any ideas? Thanks. Edited June 2, 2014 by BowSlayer101 Link to comment Share on other sites More sharing options...
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