charlied Posted March 6, 2010 Report Posted March 6, 2010 Anyone on here dealt with Loomis returns before. Heard it costs $80 to have something sent in and fixed, is this true? I phoned like 2 weeks ago and they said the would have someone call me but no call yet. Any help would be great, thanks!!
SRT8 smoker craft Posted March 7, 2010 Report Posted March 7, 2010 Its $75 if your using the expiditer program for broken rods if it a warranty issue you just send it in and if they feel its caused from a defect they replace not sure what they do if it was not a defect but I would imagine you would be outta luck I just pay the $75 and get my new rod. I've dealt with them twice now once for a fronteir rod that they don't warranty any more which they were very appoligetic about but didn't take the sting of busting a $700 rod and the other was flawless got my new rod in a week or so.
charlied Posted March 7, 2010 Author Report Posted March 7, 2010 Its $75 if your using the expiditer program for broken rods if it a warranty issue you just send it in and if they feel its caused from a defect they replace not sure what they do if it was not a defect but I would imagine you would be outta luck I just pay the $75 and get my new rod. I've dealt with them twice now once for a fronteir rod that they don't warranty any more which they were very appoligetic about but didn't take the sting of busting a $700 rod and the other was flawless got my new rod in a week or so. I called the US Lommis and they said that my problem should be covered under warrenty issues. Don't know if Loomis Canada would replace it or not, it is a discontinued rod from what I read online. The rod isn't broken thou, and I don't have the $75, lol right now. Thats why I asked if it costs to have it sent in.
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