GBW Posted November 25, 2008 Report Share Posted November 25, 2008 Hi all. Question for you. My father had his Garmin iQue M5 hooked up to his notebook to do an update when it (GPS) lost power part way through. Now the unit is giving him an error and will not boot fully. Is the unit pooched or is there something that I can do for him? Thanks. Geoff Link to comment Share on other sites More sharing options...
forrest Posted November 25, 2008 Report Share Posted November 25, 2008 My educated guess is that he was updating the firmware when the unit lost power. The instruction manual will state that if this happens you will have to send it to the manufacturer (did not read the IQ M5 manual) Call Garmin, send it to Garmin. Your firmware (or OS?) chip needs to be reflashed. Usually, this is done by the internal software (that your dad was in the middle of updating). If Garmin is charging for the repair you can also try Durham Radio to see what they can do. forrest Link to comment Share on other sites More sharing options...
GBW Posted November 25, 2008 Author Report Share Posted November 25, 2008 Hey forrest, Thanks for the reply and msg! I hope to get my hands on the GPS soon to try some things that you sent me. If not, then Durham Radio it is... Cheers and thanks again. Link to comment Share on other sites More sharing options...
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