Fisherpete Posted May 25, 2012 Report Share Posted May 25, 2012 (edited) We all hear the bad stories about poor customer service, so I thought I would share a good one that I just had with Plano molding (tackleboxes). I bought one of those Gulp alive storage units last fall, and recently broke one of the front latches (stepped on it). I emailed them telling them what I did, and if I could buy a replacement latch. They sent me not one, but three latches a few days later, no grief, no charge and no questions asked! (I guess they figured that if I was clumsy enough to break it once, that I would probably do it again and they would save on shipping LMAO!) A few years ago had a similar experience with them with one of my bigger tackleboxes - and they came thru on that one too. Edited May 26, 2012 by Fisherpete Link to comment Share on other sites More sharing options...
danbouck Posted May 25, 2012 Report Share Posted May 25, 2012 Plano is great. If I get a crack in a box they send me a new one Link to comment Share on other sites More sharing options...
Fisherpete Posted May 26, 2012 Author Report Share Posted May 26, 2012 (edited) Edited May 26, 2012 by Fisherpete Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now