drwxr Posted March 29, 2010 Report Share Posted March 29, 2010 (edited) long story short just called fido and spoke to the retention department and told them about the wind mobile promotion ($150 sign up bonus) and said i wanted to cancel fido service and port my number to wind mobile, to my suprise i will be seeing $30 credit on the first month bill and $10 credit on each bill for 12 month. they also lowered my bill by $5 for the next 2 years. more info here http://www.redflagde...n-plans-376936/ btw don't be greedy or you will get flagged and get nothing, this came from my friend who is csr at rogers. Edited March 29, 2010 by efka Link to comment Share on other sites More sharing options...
John Bacon Posted March 30, 2010 Report Share Posted March 30, 2010 long story short just called fido and spoke to the retention department and told them about the wind mobile promotion ($150 sign up bonus) and said i wanted to cancel fido service and port my number to wind mobile, to my suprise i will be seeing $30 credit on the first month bill and $10 credit on each bill for 12 month. they also lowered my bill by $5 for the next 2 years. more info here http://www.redflagde...n-plans-376936/ btw don't be greedy or you will get flagged and get nothing, this came from my friend who is csr at rogers. The date on the post from your link is Dec 12, 2006. I am not sure how relevent it is. Although with Wind Mobile and few other providers on the way they will have to do something to keep their customers. Link to comment Share on other sites More sharing options...
ADB Posted March 30, 2010 Report Share Posted March 30, 2010 Just call Rogers and ask to talk with Customer Relations...they'll take care of you. Customer Service doesn't have as much power. Whenever I have a concern I talk with Customer Relations and they usually address it with more minutes, more texts, monthly credits, etc. Link to comment Share on other sites More sharing options...
drwxr Posted March 30, 2010 Author Report Share Posted March 30, 2010 The date on the post from your link is Dec 12, 2006. I am not sure how relevent it is. Although with Wind Mobile and few other providers on the way they will have to do something to keep their customers. you're right it it old, because people were bargaining with customer relations all time. its just that it's never been worth matching few dollars, but $150 is worth a shot. i'm not saying read all 400+ pages of posts but you can go back to the link i gave and read the last posts of some people who got really good deals. Link to comment Share on other sites More sharing options...
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