They came through and super fast

[Handlebarz]

Well last week I had a email from Downeast sportcraft about a broken rod holder I had only asked if this was a problem I had or something they knew about they did and said they would fix me up well today I received two new rod holders one complete and the other the base along with two extra pins this is one company that puts there customer first I never asked for anything they offered it right away and sent more then they needed to.

 

thanks again to Steve over there.

 

P.S. just incase you did not read my thread before on this they had a problem a few years back when they switched there pins over they had shortened them up to 1 /38" instead of 1 1/2" so that is where the problem was I just bought these two rod holders this spring so the old ones are still out there if you buy a new Down-East salty you might want to check the lin length before you use it.

 

Down-East web site

 

Here is what they sent thanks again

Edited September 6, 2007 by MrEh

[Squid]

That is great service, good for you.