My wife also got sucked in.
The following was the letter I sent off and had the account cancelled:
October 06, 2006
ATTN: XXXXXXXXXXXXXXX, (Compliance Analyst)
Universal Energy
1605-25 Sheppard Avenue West
Toronto, Ontario,
M2N 6S6
VIA E-Mail & Letter Mail
Mrs. XXXXXXXXXXX,
My wife was approached on October 5 by one of your authorized agents XXXXXXXXX (ID# XXXXXXXX) demanding her to provide him with my current Hydro One and Union Energy bills. Once Mr. XXXXX was in possession of these two bills, which I may add is in my name solely and not my wife’s, he refused to return them to her. Even after several attempts by her to have my bills returned to her possession, Mr. XXXX refused. Are bullying tactics a common practice within your organization?
My wife, feels she was co-coerced into signing both contracts with Universal Power on speculation that she would have the bills returned to her but this was not the case even thou both accounts are in my name, not hers. On several different occasions in the past 2 months, I have notified your Authorized Agents off of my property but to no avail, they return.
I have formerly lodged a complaint with the Ontario Energy Board and I have also contacted your Accounting Department. On advice from Ontario Hydro, Ontario Energy Board and the Better Business Bureau, I am requesting from you in writing, cancellation of both accounts and request to have my Union Energy and Hydro One bills returned to me immediately by Universal Power. The following are the account numbers from your Residential Price Protection Application: XXXXXXXX, XXXXXXXXX.
I hope this issue gets resolved in a prompt and appropriate manner.
Good Day.
XXXXXXXXX
XXXXx
XXX
cc. Hydro One
Union Energy
Ontario Energy Board