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  1. I sent the first gloomis rod I have ever bought( approx 20 years ago) to the gloomis / shimano warranty dept in Peterborough so as to have a broken rod guide replaced. Four days later I received an email notifying me that they were going to replace the rod with the present day equivalent rod style and model. Four days after that email I received an email from the US stating that the rod had been shipped. Yesterday Canpar drove up the drive with my new baby all wrapped up in a tube. Will I buy another gloomis? Nothing but, from here on in. Absolutley Outstanding Customer Service. Thank You.
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