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Plano Moulding Co


Fisherman

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I have one of those smaller black plastic boxes they use for break down shotguns, foam lined. I use it for ice fishing rods and unfortunately lost one of the plastic clips that keeps it shut. Emailed them and requested a replacement at my cost and shipping. Got a quick email back, they will be sent to you at company expense. Today I got 4 in the mail, no charge. Good company that helps out the customer.

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Plano has done this a few times for me also - very happy with them. Have to respect companies that stand behind their products. I have one of their polycarbonate dry boxes also - really bad latch design on this one, had one break clean off last year. Emailed them to get a replacement latch - at my expense - and they actually said I was out of luck because another company makes this item for them and they don't stock replacement parts. Bit disappointed as the dry boxes are a bit pricey... but overall Plano has been great.

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